Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Intelligent IVR/ Reference/ Diagram Elements/ Flow Transfer

Flow Transfer

Appearance

Parameter Description

  • Node Name: name of a node. You can change the text on the diagram element. For example, change it to Exception Handling Flow.
  • Description: details of a node.
  • Target Flow Code: code of a target flow. You can select an existing flow from the drop-down list, including flows that are not released. This parameter is mandatory.
  • Target Node ID: ID of a target node. You can select a node in the selected flow from the drop-down list. If this parameter is left empty, the flow is executed from the Start node of the selected flow.

Using the Diagram Element

The Flow Transfer diagram element is used to associate the flows that are split from a long and complex flow. It is also used when all or part of the steps in other flows can be reused. Note that it cannot pass parameters. To pass parameters, use a composite diagram element.

Click the diagram element or drag it to the canvas, and select the desired subflow and node.

Typical Application Scenario

For details about how to use the Flow Transfer diagram element, see Typical Application Scenario. The typical application scenario of the Call Ending diagram element involves the Flow Transfer diagram element.

Parent topic: Diagram Elements