Configuring User Groups

Prerequisites

Some operations under the current menu are controlled by separate permissions. If related operation permissions are not configured, the corresponding operations are not supported. For details about the operation permissions that can be configured separately, see Table 1.

Procedure

1. Choose Configuration Center > Employee Center > User Group.
   Figure 1 User Group
   

2. Click to add a user group and configure basic user group information.
   Figure 2 Creating a User Group
   
   • User Groups: Enter a user group name, which is mandatory. An example is Administrator group. The value can contain a maximum of 64 characters and cannot contain the following special characters: <>
   • Description: Enter a user group description, which is optional.

3. Click Save. The user group is created successfully.
4. (Optional) Customize user group information.
   • Select a user group from the user group list and click to delete the user group.
   • Select a user group and click on the Basic Info page on the right to modify the name and description of the user group.
   • Enter a user group name and click to fuzzily search for user groups based on the user group name.

5. Select the new user group and click Add to assign employees to the user group.
   Figure 3 Assign Employee page
   

   Select an OU. When the tenant parameter Has the tenant enabled inter-organization data isolation enforcement is set to Yes, agents can be selected by OU. In addition, a non-administrator account that is not configured with the organization permission can query only employees of the current organization.

6. Click Save to save the assigned employees.
7. (Optional) Configure employee information under the user group.
   • Enter an account and click to fuzzily search for employee information based on the account.
   • Select multiple employees and click Batch Delete to delete them from the user group in batches.
   • Click Delete corresponding to an employee to delete a single employee from the user group.