Help Center> Ubiquitous Cloud Native Service> FAQs> About Billing> Why Am I Still Being Billed After I Purchase a Resource Package?

Updated on 2023-12-20 GMT+08:00

View PDF

Why Am I Still Being Billed After I Purchase a Resource Package?

Table 1 lists the possible causes. To avoid arrears, you can choose a suitable resource package or ensure that the account balance is sufficient.

**Table 1** Troubleshooting
Possible Cause	Troubleshooting
The cluster type in the purchased package is inconsistent with the actual one.	Purchase the package according to the cluster type.
The cluster scale in the purchased package is less than the actual one.	Purchase a package that meets the cluster scale requirements or ensure that your account has sufficient balance.

Parent topic: About Billing

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

more