Help Center/ Ubiquitous Cloud Native Service/ FAQs/ Billing/ Why Am I Still Being Billed After I Purchase a Resource Package?
Updated on 2024-10-30 GMT+08:00

Why Am I Still Being Billed After I Purchase a Resource Package?

Table 1 lists the possible causes. To avoid arrears, you can choose a suitable resource package or ensure that the account balance is sufficient.

Table 1 Troubleshooting

Possible Cause

Troubleshooting

The cluster type in the purchased package is inconsistent with the actual one.

Purchase the package according to the cluster type.

The cluster scale in the purchased package is less than the actual one.

Purchase a package that meets the cluster scale requirements or ensure that your account has sufficient balance.