Compute
Elastic Cloud Server
Huawei Cloud Flexus
Bare Metal Server
Auto Scaling
Image Management Service
Dedicated Host
FunctionGraph
Cloud Phone Host
Huawei Cloud EulerOS
Networking
Virtual Private Cloud
Elastic IP
Elastic Load Balance
NAT Gateway
Direct Connect
Virtual Private Network
VPC Endpoint
Cloud Connect
Enterprise Router
Enterprise Switch
Global Accelerator
Management & Governance
Cloud Eye
Identity and Access Management
Cloud Trace Service
Resource Formation Service
Tag Management Service
Log Tank Service
Config
OneAccess
Resource Access Manager
Simple Message Notification
Application Performance Management
Application Operations Management
Organizations
Optimization Advisor
IAM Identity Center
Cloud Operations Center
Resource Governance Center
Migration
Server Migration Service
Object Storage Migration Service
Cloud Data Migration
Migration Center
Cloud Ecosystem
KooGallery
Partner Center
User Support
My Account
Billing Center
Cost Center
Resource Center
Enterprise Management
Service Tickets
HUAWEI CLOUD (International) FAQs
ICP Filing
Support Plans
My Credentials
Customer Operation Capabilities
Partner Support Plans
Professional Services
Analytics
MapReduce Service
Data Lake Insight
CloudTable Service
Cloud Search Service
Data Lake Visualization
Data Ingestion Service
GaussDB(DWS)
DataArts Studio
Data Lake Factory
DataArts Lake Formation
IoT
IoT Device Access
Others
Product Pricing Details
System Permissions
Console Quick Start
Common FAQs
Instructions for Associating with a HUAWEI CLOUD Partner
Message Center
Security & Compliance
Security Technologies and Applications
Web Application Firewall
Host Security Service
Cloud Firewall
SecMaster
Anti-DDoS Service
Data Encryption Workshop
Database Security Service
Cloud Bastion Host
Data Security Center
Cloud Certificate Manager
Edge Security
Situation Awareness
Managed Threat Detection
Blockchain
Blockchain Service
Web3 Node Engine Service
Media Services
Media Processing Center
Video On Demand
Live
SparkRTC
MetaStudio
Storage
Object Storage Service
Elastic Volume Service
Cloud Backup and Recovery
Storage Disaster Recovery Service
Scalable File Service Turbo
Scalable File Service
Volume Backup Service
Cloud Server Backup Service
Data Express Service
Dedicated Distributed Storage Service
Containers
Cloud Container Engine
SoftWare Repository for Container
Application Service Mesh
Ubiquitous Cloud Native Service
Cloud Container Instance
Databases
Relational Database Service
Document Database Service
Data Admin Service
Data Replication Service
GeminiDB
GaussDB
Distributed Database Middleware
Database and Application Migration UGO
TaurusDB
Middleware
Distributed Cache Service
API Gateway
Distributed Message Service for Kafka
Distributed Message Service for RabbitMQ
Distributed Message Service for RocketMQ
Cloud Service Engine
Multi-Site High Availability Service
EventGrid
Dedicated Cloud
Dedicated Computing Cluster
Business Applications
Workspace
ROMA Connect
Message & SMS
Domain Name Service
Edge Data Center Management
Meeting
AI
Face Recognition Service
Graph Engine Service
Content Moderation
Image Recognition
Optical Character Recognition
ModelArts
ImageSearch
Conversational Bot Service
Speech Interaction Service
Huawei HiLens
Video Intelligent Analysis Service
Developer Tools
SDK Developer Guide
API Request Signing Guide
Terraform
Koo Command Line Interface
Content Delivery & Edge Computing
Content Delivery Network
Intelligent EdgeFabric
CloudPond
Intelligent EdgeCloud
Solutions
SAP Cloud
High Performance Computing
Developer Services
ServiceStage
CodeArts
CodeArts PerfTest
CodeArts Req
CodeArts Pipeline
CodeArts Build
CodeArts Deploy
CodeArts Artifact
CodeArts TestPlan
CodeArts Check
CodeArts Repo
Cloud Application Engine
MacroVerse aPaaS
KooMessage
KooPhone
KooDrive

Failed to Start a Service

Updated on 2024-12-30 GMT+08:00

Symptom

After a service is started, the system displays a message, indicating a container startup failure.

Figure 1 Service startup failure

Faulty Model

If the image used for creating a model is faulty, recreate the image by following the instructions provided in Creating a Custom Image and Using It to Create an AI Application. Ensure that the image can be started properly and the expected data can be returned through curl on the local host.

Incorrect Port in the Image

The port enabled in the image is not 8080, or the port enabled in the image is different from the port configured during model creation. As a result, the register-agent cannot communicate with the model during service deployment. After a certain period of time (20 minutes at most), it is considered that starting the model fails.

If this fault occurs, check the port enabled in the custom image code and the port configured during model creation. Ensure that the two ports are the same. If you do not specify a port during model creation, ModelArts will listen to port 8080 by default. In this case, the port enabled in the custom image code must be 8080.
Figure 2 Port enabled in the custom image code
Figure 3 Port configured during model creation

Incorrect Health Check Configuration

If health check is enabled in the image, perform the following operations to locate the fault:

  • Check whether the health check address configured during model creation is the same as the actual one.

    If the model is created using a base image provided by ModelArts, the health check URL must be /health by default.

    Figure 4 Configuring the health check URL

Incorrect customize_service.py

Check service runtime logs to locate the fault and rectify it.

Pulling an Image Failed

If the service fails to be started and a message is displayed indicating that the image fails to be pulled, see What Do I Do If an Image Fails to Be Pulled When a Service Is Deployed, Started, Upgraded, or Modified?

Scheduling Failed Due To Insufficient Resources

The service fails to be started, and a message is displayed indicating that resources are insufficient and service scheduling fails. For details, see Resources Are Insufficient When a Service Is Deployed, Started, Upgraded, or Modified.

Insufficient Memory

The service fails to be started, and a message is displayed indicating that the memory is insufficient. For details, see What Can I Do if the Memory Is Insufficient?.

We use cookies to improve our site and your experience. By continuing to browse our site you accept our cookie policy. Find out more

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback