Why Does a Browser Launch Error Occur in Multi-User Login?

Symptom

When multiple users log in to an ECS running Windows Server 2008, Windows Server 2012, or Windows Server 2016, a user opens the browser and other users failed.

Solution

This section uses Internet Explorer as an example.

1. Right-click the browser icon and choose Create shortcut.
2. Right-click the created shortcut and choose Properties.
3. On the Shortcut tab, add the following content to the end of Target.
   --user-data-dir="c:\MyInternetExplorerData"

   

   • There is a space between .exe and --user.
   • c:\MyInternetExplorerData indicates the directory where the Internet Explorer data files are stored. You can set it to any valid directory. If this directory does not exist, the browser automatically creates one.

   Figure 1 Internet Explorer properties
   
4. Save the modification and multiple users can use the browser at the same time.