Help Center> Object Storage Service> User Guide (Ankara Region)> OBS Console Operation Guide> Troubleshooting> Error Code 500 Is Returned When a Bucket with the Name of the Bucket Failing to Be Created in AZ 2 Is Created in AZ 1
Updated on 2024-04-16 GMT+08:00

Error Code 500 Is Returned When a Bucket with the Name of the Bucket Failing to Be Created in AZ 2 Is Created in AZ 1

Question

In a dual-AZ environment, when AZ 2 is powered off, a request for creating a bucket in AZ 2 is sent to AZ 1. As a result, the bucket creation fails. Then, another request is sent to AZ 1 for creating a bucket in AZ 1, with the name of the one failing to be created in AZ 2. Then, error code 500 is returned.

Answer

After the bucket fails to be created in AZ 2, the bucket information will be stored in AZ 2 for 30 minutes. If another bucket with the same name as the one failing to be created is created in the other AZ within 30 minutes, the creation will fail. You are advised to create a bucket with the name of the bucket failing to be created 30 minutes later after the bucket creation failure, or use a new name to create one.