ALM-12081 User ommdba Expired

Alarm Description

The system starts at 00:00 every day to check whether user ommdba has expired every 8 hours. This alarm is generated if the user account has expired.

This alarm is cleared when the expiration time of user ommdba is reset and the user account status becomes normal.

Alarm Attributes

Alarm Parameters

Impact on the System

The OMS database cannot be managed and data cannot be accessed.

Possible Causes

The account of user ommdba for the host has expired.

Handling Procedure

Check whether user ommdba has expired.

1. Log in to the faulty node as user root.

   Run the chage -l ommdba command to view the information about the password of user ommdba.

2. View the value of Account expires to check whether the user configurations have expired.
   

   If the parameter value is never, the user and password are valid permanently; if the value is a date, check whether the user and password have expired.

   • If they do, go to 3.
   • If they do not, go to 4.

3. Run the chage -E 'yyyy-MM-dd' omm command to set the validity period of user ommdba. Eight hours later, check whether the alarm is automatically cleared.
   • If it is, no further action is required.
   • If it is not, go to 4.

Collect fault information.

4. On FusionInsight Manager, choose O&M > Log > Download.
5. Select NodeAgent for Service and click OK.
6. Click in the upper right corner. In the displayed dialog box, set Start Date and End Date to 10 minutes before and after the alarm generation time respectively and click OK. Then, click Download.
7. Contact the O&M engineers and send the collected log information.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Related Information

None.