Help Center> Cloud Eye> User Guide (Ankara Region)> FAQs> Monitored Data Exceptions> Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?
Updated on 2024-04-17 GMT+08:00
View PDF

Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?

Possible causes are as follows:

  • The cloud service is not interconnected with Cloud Eye. To check whether a cloud service has been interconnected with Cloud Eye, see Services Interconnected with Cloud Eye.
  • The collection and monitoring frequency for each service that has been interconnected with Cloud Eye is not the same. The data may have just not been collected yet.
  • The ECS has been stopped for more than 1 hour.
  • The EVS disk has not been attached to an ECS.
  • No backend server is bound to the elastic load balancer or all of the backend servers are stopped.
  • It has been less than 10 minutes since the resource was created.