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Help Center/ Cloud Eye/ User Guide (Ankara Region)/ Event Monitoring/ Events Supported by Event Monitoring

Events Supported by Event Monitoring

Updated on 2024-04-17 GMT+08:00
Table 1 Elastic Cloud Server (ECS)

Event Source

Event Name

Event ID

Event Severity

Description

Solution

Impact

ECS

ECS restarted

rebootServer

Minor

The ECS was restarted

  • on the management console.
  • by calling APIs.

Check whether the restart was performed intentionally by a user.

  • Deploy service applications in HA mode.
  • After the ECS starts up, check whether services recover.

Services are interrupted.

Restart triggered due to hardware fault

startAutoRecovery

Major

ECSs on a faulty host would be automatically migrated to another properly-running host. During the migration, the ECSs was restarted.

Wait for the event to end and check whether services are affected.

Services may be interrupted.

Restart completed due to hardware failure

endAutoRecovery

Major

The ECS was restored to be normal after the automatic migration.

This event indicates that the ECS has recovered and been working properly.

None

Auto recovery timeout (being processed on the backend)

faultAutoRecovery

Major

Migrating the ECS to a normal host timed out.

Migrate services to other ECSs.

Services are interrupted.

Startup failure

faultPowerOn

Major

The ECS failed to start.

Start the ECS again. If the problem persists, contact O&M personnel.

The ECS cannot start.

GPU link fault

GPULinkFault

Critical

The GPU of the host running the ECS was faulty or was recovering from a fault.

Deploy service applications in HA mode.

After the GPU fault is rectified, check whether services are restored.

Services are interrupted.

FPGA link fault

FPGALinkFault

Critical

The FPGA of the host running the ECS was faulty or was recovering from a fault.

Deploy service applications in HA mode.

After the FPGA fault is rectified, check whether services are restored.

Services are interrupted.

Improper ECS running

vmIsRunningImproperly

Major

The ECS was faulty or the ECS NIC was abnormal.

Deploy service applications in HA mode.

After the fault is rectified, check whether services recover.

Services are interrupted.

Improper ECS running recovered

vmIsRunningImproperlyRecovery

Major

The ECS was restored to the normal status.

Wait for the ECS status to become normal and check whether services are affected.

None

VM faults caused by host process exceptions

VMFaultsByHostProcessExceptions

Critical

The processes of the host accommodating the ECS were abnormal.

Contact O&M personnel.

The ECS is faulty.

NOTE:

Once a physical host running ECSs breaks down, the ECSs are automatically migrated to a functional physical host. During the migration, the ECSs will be restarted.

Table 2 Cloud Backup and Recovery (CBR)

Event Source

Event Name

Event ID

Event Severity

Description

Solution

Impact

CBR

Failed to create the backup.

backupFailed

Critical

The backup failed to be created.

Manually create a backup or contact customer service.

Data loss may occur.

Failed to restore the resource using a backup.

restorationFailed

Critical

The resource failed to be restored using a backup.

Restore the resource using another backup or contact customer service.

Data loss may occur.

Failed to delete the backup.

backupDeleteFailed

Critical

The backup failed to be deleted.

Try again later or contact customer service.

Charging may be abnormal.

Failed to delete the vault.

vaultDeleteFailed

Critical

The vault failed to be deleted.

Try again later or contact technical support.

Charging may be abnormal.

Replication failure

replicationFailed

Critical

The backup failed to be replicated.

Try again later or contact technical support.

Data loss may occur.

The backup is created successfully.

backupSucceeded

Major

The backup was created.

None

None

Resource restoration using a backup succeeded.

restorationSucceeded

Major

The resource was restored using a backup.

Check whether the data is successfully restored.

None

The backup is deleted successfully.

backupDeletionSucceeded

Major

The backup was deleted.

None

None

The vault is deleted successfully.

vaultDeletionSucceeded

Major

The vault was deleted.

None

None

Replication success

replicationSucceeded

Major

The backup was replicated successfully.

None

None

Client offline

agentOffline

Critical

The backup client was offline.

Ensure that the Agent status is normal and the backup client can be connected to .

Backup tasks may fail.

Client online

agentOnline

Major

The backup client was online.

None

None

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