Help Center/ TaurusDB_TaurusDB for PostgreSQL/ FAQs/ Product Consulting/ What Can I Do If I Can't Find My TaurusDB for PostgreSQL Resources?
Updated on 2025-11-14 GMT+08:00

What Can I Do If I Can't Find My TaurusDB for PostgreSQL Resources?

Symptom

After I logged in to the management console, I could not find my purchased TaurusDB for PostgreSQL resources.

Possible Causes

  • Your purchased resources are not in the selected region.
  • Your purchased resources are not under the selected service.

Solution 1

  1. Log in to the management console.
  2. In the upper part of the page, switch to the region that your TaurusDB for PostgreSQL resources belong to.
    Figure 1 Changing a region
  3. Click in the upper left corner and select the correct service name.

    To search for TaurusDB for PostgreSQL instances, choose Databases > TaurusDB.

    Figure 2 Selecting a service

Solution 2

  1. Go to the My Resources page.
  2. Select the correct service and region to view the purchased resources.
    Figure 3 My Resources