Help Center/ Server Migration Service/ FAQs/ Known Errors and Solutions/ SMS.0609 An Older Version of Agent Is Detected. Please Exit The Current Program, Uninstall the Old Agent Completely, and Install the Newest One
Updated on 2024-08-31 GMT+08:00
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SMS.0609 An Older Version of Agent Is Detected. Please Exit The Current Program, Uninstall the Old Agent Completely, and Install the Newest One

Symptom

During the startup of the Agent on Linux, the Agent reported that the migration pre-check failed and returned the message "SMS.0609 An older version of Agent is detected. Please exit the current program, uninstall the old Agent completely, and install the newest one."

Possible Causes

If an earlier version of the Agent is not uninstalled or completely uninstalled, files cannot be completely replaced and the latest version cannot be installed correctly.

Solution

  1. Uninstall the earlier version of the Agent. For details, see Uninstalling the Agent.
  2. Install the latest version of the Agent. For details, see Installing the Agent on Linux.