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SMS.1901 Agent Could Not Read Disk Information
Updated on 2024-03-29 GMT+08:00
SMS.1901 Agent Could Not Read Disk Information
Symptom
When you started the Agent on a source server running Windows, the message "SMS.1901, Agent could not read disk information" was displayed.
Possible Causes
- The disk manager on the source server cannot be opened.
- There is faulty hardware on the source server.
Solutions
- Solution for problem 1
- Restart the source server.
- Open the Run dialog box, enter cmd, and click OK.
- Enter diskmgmt.msc and press Enter.
- If the Disk Management box can be opened, restart the Agent.
- If the Disk Management box cannot be opened, use solution 2.
- Solution for problem 2
Migrate the source server using IMS.
Parent topic: Known Errors and Solutions
Known Errors and Solutions FAQs
- SMS.0202 AK/SK Authentication Failed. Ensure that the AK and SK Are Correct
- SMS.0203 Connection from Source Server to API Gateway Timed Out
- SMS.0204 Insufficient Permissions. Obtain the Required Fine-Grained Permissions
- SMS.0205 Incorrect System Time or Time Zone On Source Server
- SMS.0206 Only x86 Servers Can Be Migrated
- SMS.0210 Failed to Create File on Target Server
- SMS.0303 Unable to Access Domain Name
- SMS.0410 Failed to Obtain NIC Information
- SMS.0412 Target Server Does Not Exist
- SMS.0515 Migration Failed. Source Disk Information Has Changed. Delete Target Server Configuration and Restart the Agent
- SMS.0609 An Older Version of Agent Is Detected. Please Exit The Current Program, Uninstall the Old Agent Completely, and Install the Newest One
- SMS.0805 Failed to Migrate Partition to Target Server
- SMS.0806 Failed to Synchronize Partition to Target Server
- SMS.1105 Disk Creation Failed
- SMS.1106 Failed to Delete Disk XXX
- SMS.1204 Failed to Create File on Source Server
- SMS.1205 Failed to Load WMI
- SMS.1351: Mount Point /xxx Detected on the Source Server, Which Has No Free Space. Ensure that There Is at Least 1 MB of Space
- SMS.1352: Unknown Physical Volumes Detected on the Source Server
- SMS.1353: Bind Mount or Repeated Mount Detected on /xxx of the Source Server
- SMS.1402 SSH Client Not Installed
- SMS.1414 The Migration Module Stopped Abnormally and Cannot Synchronize Data
- SMS.1807 Failed to Connect to the Target Server. Check Whether Its IP Address Is Reachable and Confirm that Port 8900 Is Enabled
- SMS.1901 Agent Could Not Read Disk Information
- SMS.1902 Failed to Start the I/O Monitoring Module
- SMS.1904 Failed to Create a Snapshot for the Windows Server
- SMS.2802 Failed to Connect to the Target Server. Check Whether Its IP Address Is Reachable and Port 8899 Is Enabled
- SMS.3205 Failed to Mount Partition XXX to Directory XXX
- SMS.3802 Failed to Establish an SSH Connection with the Target Server
- SMS.5102 Agent Startup Failed Because the noexec Permission Is Unavailable on /tmp in Linux
- SMS.5105 Agent Startup Failed. Insufficient Permissions to Add Files to or Delete Files from xxx
- SMS.5108 Failed to Execute df -TH
- SMS.6303 The Installed Agent Is of an Earlier Version. Download the Latest Version
- SMS.6509 Incompatible File System of the Source Server
- SMS.6511 The Source Server Lacks Driver Files
- SMS.6517 rsync Not Installed on the Source Server
- SMS.6528 Complete Real-name Authentication to Invoke SMS APIs
- SMS.6533 VSS Not Installed on the Source Server
- SMS.6537 SMS Cannot Migrate System Disks Larger Than 1 TB
- SMS.6562: Component i386-pc Not Found on Source Server For solution, see SMS API Reference
- SMS.6563: File initrd or initramfs of the xxxx version Not Found Under /boot Directory For solution, see SMS API Reference
- SMS.6616 The Current OS Does Not Support Block-level Migration/SMS.6617 The Current Kernel Version Does Not Support Block-level Migration
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