Help Center/
Server Migration Service/
FAQs/
Known Errors and Solutions/
SMS.6616 The Current OS Does Not Support Block-level Migration/SMS.6617 The Current Kernel Version Does Not Support Block-level Migration
Updated on 2024-03-29 GMT+08:00
SMS.6616 The Current OS Does Not Support Block-level Migration/SMS.6617 The Current Kernel Version Does Not Support Block-level Migration
Symptom
When the Agent started to register the source server with SMS, either of the following messages was displayed:
- SMS.6616 The current OS does not support block-level migration.
- SMS.6617 The current kernel version does not support block-level migration.
Possible Causes
The OS or kernel version of the source server was not supported for SMS block-level migration. For details, see Linux OSs and kernel versions available for block-level migration.
Solution
- Check if the OS or version of the source server is listed in in Linux OSs available for file-level migration. If it is, use the file-level migration method.
Parent topic: Known Errors and Solutions
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot
