Issues About Data Synchronization and Data Consistency

Why Is the Data in SecMaster Inconsistent with That in WAF or HSS?

SecMaster aggregates all historical alert data reported by WAF and HSS, but WAF and HSS display real-time alert data. So data in SecMaster is inconsistent with that in WAF and HSS.

So you can go to the corresponding service (WAF or HSS) to view and handle latest alerts.

Why Is Zero Displayed for Total Assets on the Security Overview Page?

Symptom

A workspace was added and asset information was synchronized to and displayed on the Resource Manager page in the workspace, but the total number of assets on the Security Overview page is still 0.

Figure 1 Zero assets reported on the Security Overview page

Cause

SecMaster synchronizes asset details every hour on the hour after you create a workspace and synchronize asset information to the Resource Manager page.

Solution

Check the asset quantity after the very beginning of the next hour.