Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Parent topic: Appendix

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Status Code	Error Codes	Error Message	Description	Solution
400	MPC.10089	The template file does not exist.	The template file does not exist.	The template file does not exist. Please check.
400	MPC.10090	The template file does not exist.	The template file does not exist.	The template file does not exist. Please check.
400	MPC.10091	The template name already exists.	The template name already exists.	Enter another template name.
400	MPC.10155	The subtitle file list and M3U8 file do not contain the specified default language.	The subtitle file list and M3U8 file do not contain the specified default language.	The subtitle file list and M3U8 file do not contain the specified default language.
400	MPC.10156	File deletion failed.	File deletion failed.	File deletion failed.
400	MPC.10202	Invalid request parameter.	Invalid request parameter.	Check whether the request parameter is correct.
400	MPC.10204	Incorrect request method.	Incorrect request method.	Check the request method.
400	MPC.10205	Incorrect request content type.	Incorrect request content type.	Check the request content type.
400	MPC.10223	An agency has been created.	An agency has been created.	An agency has been created. Please check.
400	MPC.10224	The agency has been deleted.	The agency has been deleted.	The agency has been deleted. Please check.
400	MPC.10230	The template group already exists.	The template group already exists.	The template group already exists. Please check.
400	MPC.10231	The template group does not exist.	The template group does not exist.	The template group does not exist. Please check.
401	MPC.10203	Identity authentication failed.	Identity authentication failed.	Check whether authentication parameters such as Token are correct.
401	MPC.10206	You have not completed real-name authentication.	You have not completed real-name authentication.	Check whether you have completed real-name authentication.
401	MPC.10207	Your account is in an abnormal state.	Your account is in an abnormal state.	Check your account state.
401	MPC.10208	Tenant ID verification failed, please check.	Tenant ID verification failed, please check.	Check whether the tenant ID is correct.
403	MPC.10211	The task does not exist.	The task does not exist.	The task does not exist. Please check.
403	MPC.10212	Operation failed. The task is in progress or has been completed.	Operation failed. The task is in progress or has been completed.	The task is in progress or has been completed. Please check.
403	MPC.10214	The topic does not exist.	The topic does not exist.	The topic does not exist. Please check.
403	MPC.10215	The topic already exists.	The topic already exists.	The topic already exists. Please check.
403	MPC.10226	The resource does not exist.	The resource does not exist.	The resource does not exist.
403	MPC.10240	Failed to obtain the basic information about the media file.	Failed to obtain the basic information about the media file.	Check whether the OBS bucket has been authorized and whether KMS encryption has been configured for the OBS bucket.
403	MPC.10243	Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the CLOUD Customer Agreement. If you have any questions, contact customer service.	Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the CLOUD Customer Agreement. If you have any questions, contact customer service.	Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the CLOUD Customer Agreement. If you have any questions, contact customer service.
403	MPC.10244	Insufficient account balance. Top up your account.	Insufficient account balance. Top up your account.	Insufficient account balance. Top up your account.
406	MPC.10051	The selected template is a super-resolution template and is not supported.	The selected template is a super-resolution template and is not supported.	Select a valid template.
406	MPC.10052	Failed to obtain the input file.	Failed to obtain the input file.	Check the file path.
406	MPC.10053	The input file does not exist.	The input file does not exist.	The input file does not exist. Please check.
406	MPC.10054	Failed to obtain the subtitle file.	Failed to obtain the subtitle file.	Check the file path.
406	MPC.10055	The audio sampling rate 7,350 is not supported.	The audio sampling rate 7,350 is not supported.	Set a valid audio sampling rate.
406	MPC.10056	This type of output frame rate is not supported.	This type of output frame rate is not supported.	Set a valid frame rate.
406	MPC.10057	This type of output bitrate is not supported.	This type of output bitrate is not supported.	Set a valid bitrate.
406	MPC.10058	This type of output video width is not supported.	This type of output video width is not supported.	Set a valid width.
406	MPC.10059	This type of output video height is not supported.	This type of output video height is not supported.	Set a valid height.
406	MPC.10060	This type of I-frame interval is not supported.	This type of I-frame interval is not supported.	Set a valid I-frame interval.
406	MPC.10061	Capturing snapshots at non-fixed intervals is not supported.	Capturing snapshots at non-fixed intervals is not supported.	Change the interval to a fixed interval.
406	MPC.10062	Invalid video codec.	Invalid video codec.	Set a valid video codec.
406	MPC.10063	Invalid video format.	Invalid video format.	Set a valid video format.
406	MPC.10064	Multiple watermarks are not supported.	Multiple watermarks are not supported.	Only two watermarks are supported.
406	MPC.10065	Invalid output file format.	Invalid output file format.	Set a valid output format.
406	MPC.10066	The input file format does not match the actual format.	The input file format does not match the actual format.	The input file format does not match the actual format. Please check.