Updated on 2023-05-12 GMT+08:00

Service Use Process

The overall process of using Huawei Qiankun involves service trial use, purchase, activation, use, and renewal. All these operations can be performed on the Huawei Qiankun console. To log in to the console, you need a Huawei Qiankun account.

This document only describes the overall process and common operations for using Huawei Qiankun. For details about how to configure a specific service, see the user guide of the service.

Offline Purchase Scenario

In the offline purchase scenario, you purchase or renew services of Huawei Qiankun offline from Huawei operations personnel or channel partners.

Figure 1 shows the end-to-end process.

Figure 1 End-to-end process of using Huawei Qiankun in the offline purchase scenario
  1. Purchasing services: Purchase a cloud service offline from Huawei operations personnel or a channel partner, who will activate the cloud service license on the Electronic Software Delivery Platform (ESDP).
  2. Activating services: Log in to the Huawei Qiankun console using an account created by yourself or another user, and activate your purchased services by activating offline orders.
    • Using an SN to activate a service: applicable to the border protection and response service
    • Using entitlement IDs to activate a service: applicable to the cloud managed network service, cloud log audit service, vulnerability scan service, threat intelligence service, and Classified Protection compliance package
  3. Using services: Manage lower-level tenant accounts, entrust services to MSPs, create service tickets, and perform other operations on the Huawei Qiankun console.
  4. Renewing services: If your purchased service is about to expire, you can renew the service offline by contacting a Huawei channel partner or supplier. After the service is renewed, the console automatically obtains the renewal order information and updates the service package information.