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Help Center/ Anti-DDoS Service/ Service Overview/ Understanding DDoS Attacks/ How Can I Report to the Network Monitoring Department When a DDoS Attack Occurs?

How Can I Report to the Network Monitoring Department When a DDoS Attack Occurs?

Updated on 2023-11-02 GMT+08:00

When your services are under large volumetric DDoS attacks, you can use Advanced Anti-DDoS (AAD) to keep services stable. In addition, it is recommended that you report to the network monitoring department immediately.

Reporting Process

  1. You need to report to the local network monitoring department as soon as DDoS attacks occur and provide related information as required.
  2. The network monitoring department determines whether your case can be filed and performs relevant network monitoring process.
    NOTE:

    For details about the standards of filing a case, contact the local network monitoring department.

  1. After your case is officially filed, Huawei Cloud will cooperate with the network monitoring department to provide attack evidence.

What Evidence Can Huawei Cloud Provide?

After your case is filed in the network monitoring department, Huawei Cloud will provide the following assistance:

  • Huawei Cloud will provide responsible personnel in the network monitoring department with traffic logs and attack information about your services on Huawei Cloud.
    NOTE:

    Because the data will be used as legal evidence, it cannot be provided to you directly. You can view information about the attack traffic on the HUAWEI CLOUD management console.

  • HUAWEI CLOUD cannot analyze traffic logs and attack information, or identify the attacker.
    NOTE:

    Because HUAWEI CLOUD is not a judge, it is impossible to judge who is guilty. Nor does it have law enforcement rights, who cannot conduct a case investigation. HUAWEI CLOUD can only serve as an evidence provider and witness.

  • HUAWEI CLOUD will respond to the network monitoring department in a timely manner and assist their work.

    In case of security attacks, you are advised to actively request the network police to file your case and conduct investigation by referring to the standards for case filing of the local network monitoring department.

View information about attack traffic:

You can view traffic statistics and attack events on the HUAWEI CLOUD management console.

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