Updated on 2022-02-24 GMT+08:00

Remote Monitoring and Diagnosis

The IoT platform provides remote diagnosis and maintenance capabilities to monitor device status in real time, and improve troubleshooting efficiency.

Device Data Collection

The IoT platform provides data collection and supports NA subscription to device events. Specifically, an NA subscribes to a device event, which carries the notification type and data such as device service data and device alarms, from the IoT platform. The IoT platform sends a message to notify the NA of the event.

You can also query the historical data that was reported by the devices, by hour, day or month.

Device Data Storage

The IoT platform processes data reported by devices in two ways:

  • Transparent transmission: The IoT platform does not store or process the data reported, instead it transparently transmits the data to the NA. You can then directly process and analyze the data.

  • Storage on the platform: The IoT platform stores data reported by the devices. Historical data can be stored for a maximum of seven days.

Device Logs

Device logs can be collected in one-click mode. Logs can be stored on the IoT platform for a maximum of 180 days.

Real-Time Status Monitoring

The IoT platform monitors the device status in real time, and conveniently notifies you of status changes.

Alarms

You can flexibly customize alarms and monitor device status based on the rule engine. You can also view historical alarms for data analysis.