Updated on 2024-05-23 GMT+08:00

Arrears

If there is not a sufficient account balance to pay for your bill and there is no other payment method configured, your account will go into arrears. If you want to continue using your cloud services, you will need to top up your account in a timely manner.

Arrears Reason

Your account falls into arrears anytime your configured payment method is unable to pay for the used resources on the pay-per-use basis.

Impact of Arrears

If your account is insufficient to pay your amount due, your account goes into arrears, and the pay-per-use VPC endpoint enters the grace period. You are still responsible for expenditures generated during the grace period. You can view the charges on the Billing Center > Overview page and pay any past due balance as needed.

If you do not bring your account balance current before the grace period expires, the VPC endpoint turns to Frozen and enters a retention period.

If you do not bring your account balance current before the retention period ends, the VPC endpoint will be released and the data cannot be restored.

Figure 1 Lifecycle of a pay-per-use VPC endpoint

Avoiding and Handling Arrears

To help make sure your account never falls into arrears, delete the resources that you no longer need or configure the balance alert.

Delete unnecessary pay-per-use resources to avoid unexpected fees.

To help make sure your account never falls into arrears, you can configure the Balance Alert on the Overview page of the Billing Center. Then, anytime an expenditure quota drops to below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.

If your account is in arrears, address the issue in a timely manner.