Help Center/ SecMaster/ Billing/ Billing FAQs/ Where Can I Unsubscribe from SecMaster?
Updated on 2026-05-26 GMT+08:00

Where Can I Unsubscribe from SecMaster?

If you no longer need SecMaster, unsubscribe from it or cancel it in just a few clicks.

  • Yearly/Monthly billing mode: For details about unsubscription rules, see Unsubscriptions.
  • Pay-per-use billing mode: Pay for what you use by the hour. This mode allows you to enable or disable resources at any time. One-click resource cancellation is also supported.

For more details about pricing and orders, go to the Billing Center.

Limitations and constraints

  • In the standard and professional editions charged Yearly/Monthly, the asset quota and value-added packages need to be unsubscribed or canceled separately.

    After all asset quotas (professional edition or standard edition) are unsubscribed from and the current edition is the basic edition, you can unsubscribe from the value-added package features.

  • In the pay-per-use professional edition, when you unsubscribe from or cancel the subscription to the asset quota of the professional edition, functions in the value-added package are also unsubscribed or canceled.
  • The value-added packages cannot be used independently.

    If you have subscribed to the value-added packages on your standard or professional edition, after you unsubscribe from the standard or professional edition, no data will be available for the value-added packages. So you still need to cancel subscriptions to the value-added package.

  • After unsubscribing from SecMaster, you need to manually release the following resources:
    • If you have enabled data collection, you need to manually release the ECSs used for data collection. For details, see How Do I Unsubscribe from ECSs?.
    • If you have enabled data collection, you need to manually release the VPCEP nodes used to connect and manage the collection nodes. For details, see Deleting a VPC Endpoint.

Unsubscribing from Yearly/Monthly Resources

  1. Log in to the SecMaster console.
  2. Click in the upper left corner and select the region and project.
  3. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
  4. Click Standard or Professional in the upper right corner. A window for you to manage SecMaster assets will be displayed.
  5. Locate the target yearly/monthly asset quota or value-added package and click Unsubscribe.
  6. On the displayed page, confirm the information and click OK. The Orders > Unsubscriptions page in the Billing Center is displayed.
  7. Locate the row that contains the target instance, and click Unsubscribe from Resource in the Operation column.
  8. Confirm the information about the resource to be unsubscribed, select the unsubscription reason, and select I understand a handling fee will be charged for this unsubscription.
  9. Click Confirm.

    Go to the edition management window and verify that the subscription to the ECS quota billed yearly/monthly is canceled.

Canceling Pay-per-Use SecMaster Resources

  1. Log in to the SecMaster console.
  2. Click in the upper left corner and select the region and project.
  3. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
  4. Click Professional in the upper right corner. The edition management window is displayed.
  5. Locate the row that contains your pay-per-use SecMaster edition or value-added package and click Cancel to release the resource.
  6. Scenario 1: MFA Has Been Configured in IAM

    On the displayed Unsubscribe page, confirm the resource information, enter the credential authentication information, and click OK in the lower right corner.

    The verification method can be a mobile number, an email address, or a virtual FMA. For more information about multi-factor authentication (MFA), see MFA Overview.

    Scenario 2: MFA Is Not Enabled in IAM

    On the displayed Unsubscribe page, confirm the resource information, click Auto Enter to auto-fill UNSUBSCRIBE, and click OK to unsubscribe from the resource.

  7. Go to the edition management window and verify that the subscription to resources billed on a pay-per-use basis is canceled.

Unsubscribing from a Value-Added Package

  1. Log in to the SecMaster console.
  2. Click in the upper left corner and select the region and project.
  3. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
  4. Click Standard or Professional in the upper right corner. A window for you to manage SecMaster assets will be displayed.
  5. Unsubscribe from a value-added package.

    • For pay-per-use value-added packages:
      1. Click Cancel next to the target resource.
      2. Scenario 1: MFA Has Been Configured in IAM

        On the displayed Unsubscribe page, confirm the resource information, enter the credential authentication information, and click OK in the lower right corner.

        The verification method can be a mobile number, an email address, or a virtual FMA. For more information about multi-factor authentication (MFA), see MFA Overview.

        Scenario 2: MFA Is Not Enabled in IAM

        On the displayed Unsubscribe page, confirm the resource information, click Auto Enter to auto-fill UNSUBSCRIBE, and click OK to unsubscribe from the resource.

      3. Go to the edition management window and verify that the subscription to resources billed on a pay-per-use basis is canceled.
    • For yearly/monthly billed value-added packages:
      1. Locate the target yearly/monthly value-added package and click Unsubscribe.
      2. On the displayed page, confirm the information and click OK. The Orders > Unsubscriptions page in the Billing Center is displayed.
      3. Locate the row that contains the target instance, and click Unsubscribe from Resource in the Operation column.
      4. Confirm the information about the resource to be unsubscribed, select the unsubscription reason, and select I understand a handling fee will be charged for this unsubscription.
      5. Click Confirm.

        Go to the edition management window and verify that the subscription to the ECS quota billed yearly/monthly is canceled.