Arrears

Arrears Reasons

• Auto-renewal has been enabled, but your account balance is insufficient to pay for the renewal.
• When the number of DSC API calls exceeds the upper limit, the system starts to charge the user. The account balance is insufficient for payment.

Arrears

• Yearly/Monthly billing

  If the DSC professional edition purchased in yearly/monthly mode expires and is not renewed, the DSC enters the grace period. During the grace period, you can view historical task data but cannot add or edit tasks.

  If you do not renew your yearly/monthly DSC instance before the grace period ends, it goes into the retention period and its status turns to Frozen. You cannot perform any operations on such instances in the retention period.

• Pay-Per-Use

  Your account may fall into arrears after pay-per-use fees for DSC are deducted from the account balance. If you are in arrears, you cannot call APIs for updating operations but can call APIs for viewing information. You need to pay the fees of your pay-per-use resource incurred during the grace period. To view the fees, go to the Billing Center > Overview page. Huawei Cloud will deduct the fees after you top up your account.

  If you do not pay arrears within the grace period, the resource enters the retention period and its status changes to Frozen. In this case, you cannot call APIs for updating operations but can call APIs for viewing information.

  If you do not pay arrears after the retention period expires, the data will be deleted and cannot be restored.

Figure 1 Resource lifecycle

Avoiding and Handling Arrears

You need to top up your account once it is in arrears.

If you no longer need DSC, unsubscribe from it to stop billing.

Configure the Balance Alert function on the Billing Center > Overview page. When the total amount of the available quota, general cash coupons, and cash coupons is lower than the threshold, the system automatically notifies you by SMS or email.

If your account is in arrears, top up your account in time.