Help Center> Data Lake Insight> Billing> Billing FAQ> How Do I Troubleshoot DLI Billing Issues?
Updated on 2024-05-29 GMT+08:00

How Do I Troubleshoot DLI Billing Issues?

If you feel that the billing is incorrect when you use DLI, perform the following steps:

SQL Job

  1. Log in to the DLI management console.
  2. In the navigation pane on the left, choose Job Management > SQL Jobs.
  3. View the job details to be confirmed and check whether the following operations are performed within the fee deduction period:
    1. Use the self-created queue.
    2. Executed SQL jobs.
      • If queues in a pay-per-use elastic resource pool are used to run jobs, you are billing based on CUH by default.

        For DLI pricing details, see Data Lake Insight Pricing Details.

      • If you used the default queue to execute jobs, you are billed based on the scanned data volume.

        For DLI pricing details, see Data Lake Insight Pricing Details.

      • If you did not run any jobs during the billing period, check if the billing is due to storing a large amount of data. For details, see Data Storage.

Spark Job

In the navigation pane on the left, choose Job Management > Spark Jobs.
  • If queues in a pay-per-use elastic resource pool are used to run jobs, you are billed based on CUH.

    For DLI pricing details, see Data Lake Insight Pricing Details.

  • If you did not run any jobs during the billing period, check if the billing is due to storing a large amount of data. For details, see Data Storage.

Flink Job

  1. In the navigation pane on the left, choose Job Management > Flink Jobs.
    • If queues in a pay-per-use elastic resource pool are used to run jobs, you are billed based on CUH.

      For DLI pricing details, see Data Lake Insight Pricing Details.

    • If you did not run any jobs during the billing period, check if the billing is due to storing a large amount of data. For details, see Data Storage.

Data Storage

  1. In the navigation pane on the left, choose Data Management > Databases and Tables.
  2. Check whether the created database contains data stored in DLI.
    1. Click the name of the database to be viewed. The Table Management page is displayed.
    2. Check whether the Data Location of the corresponding table is DLI.

      If you have data stored in DLI, you are billed based on the amount of data stored.

      For DLI pricing details, see Data Lake Insight Pricing Details.

If no problem is found after checking the preceding items, you can submit a service ticket. Service support personnel will help you check the problem.