Arrears
If your account is insufficient to pay your amount due, your account goes into arrears. If you want to continue using cloud services, you will need to update your payment method or top up your account in a timely manner.
Reason of Arrears
The available balance in your account is less than the bill to be settled or the bill to be paid for automatic renewal.
Impact of Arrears
This is a pre-paid billing mode, so you can continue using yearly/monthly connections even if your account is in arrears. However, you cannot perform operations such as purchasing or renewing connections, because they will generate new expenditures.
For details about the grace period and retention period, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?
Avoiding and Handling Arrears
To avoid unnecessary expenditures, you can delete resources that are no longer needed or set a balance alert.
If a connection is no longer needed, you can unsubscribe from it to avoid generating further expenditures.
To help make sure your account never falls into arrears, you can configure the Balance Alert on the Overview page of Billing Center. Then, anytime an expenditure quota drops to below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.
If your account is in arrears, address the issue in a timely manner.
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