Arrears
If you have a past due balance on your account, your account falls into arrears. As a result, registry/configuration centers may not run properly, so make sure that your account balance is sufficient.
Reasons
A pay-per-use registry/configuration center has been running for some time, and the account balance has become insufficient.
Impact
If your account balance is insufficient, your account falls into arrears. However, your pay-per-use resources will not be stopped immediately. There will be a grace period before they are stopped. You are still responsible for expenditures generated during the grace period. You can view the charges on the Billing & Costs > Billing Center > Overview page and pay any past due balances as needed.
If you do not settle your account balance before the grace period ends, the resource enters a retention period and its status becomes Frozen. You cannot perform any operations while it is in the retention period.
If you do not settle your account balance before the retention period ends, the resource will be deleted and data cannot be restored.
Avoiding and Handling Arrears
Top up your account in time.
Delete unnecessary resources to avoid unexpected fees.
Configure the Balance Alert function on the Billing Center > Overview page. When the total amount of the available quota, general cash coupons, and cash coupons is lower than the alert threshold, the system automatically notifies you by SMS and email.
To prevent your account from falling into arrears, top up your account in time.
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