Help Center/ CloudTable Service/ Billing/ Billing FAQs/ How Do I Unfreeze a Cluster?
Updated on 2024-05-13 GMT+08:00

How Do I Unfreeze a Cluster?

Cause analysis: If your account balance is insufficient and fee deduction fails, a retention period starts. During the retention period, the service resources are frozen and cannot be used, but resources and data are reserved.

Solution: To unfreeze the clusters, you need to top up your account to ensure that the account balance is not 0. For details, see Renewal. After a cluster is unfrozen, the cluster status changes to Available.