Arrears
When you use cloud services, your account goes into arrears when the balance is less than the bill to be settled. To continue using your cloud services, top up your account in a timely manner.
Arrears Reason
- You have purchased a pay-per-use pod and pay for this pod monthly.
- After a pay-per-use pod is deleted, associated resources (such as EVS disks and EIPs) are not deleted.
Impacts of Arrears
Pay-per-Use
If your account is insufficient to pay your amount due, your account goes into arrears. Pay-per-use pods are not stopped immediately. You are still responsible for expenditures generated during the grace period. You can view the charges on the Billing Center > Overview page and pay any past due balance as needed.
If you do not pay the arrears after the grace period ends, your pods will enter the retention period and become frozen. You cannot perform any operations on them during this period.
If you do not bring your account balance current before the retention period ends, the compute resources, EVS disks, and EIPs will be released and the data cannot be restored.
Avoiding and Handling Arrears
If the data stored in CCI is no longer used, you can delete it to avoid additional cost.
To help make sure your account never falls into arrears, you can enable Balance Alert on the Overview page of Billing Center. Anytime an expenditure quota drops to below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.
If your account is in arrears, top up your account in time.
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