Automatically Renewing a Package

Updated on 2025-01-22 GMT+08:00

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Auto-renewal can avoid extra costs incurred because you forget to manually renew the packages. The auto-renewal rules are as follows:

The first auto-renewal date is based on the expiration date and the billing cycle.
The auto-renewal period of a renewed package is subject to the effective period of the original package.
You can enable auto-renewal at any time before a package expires. The system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiration date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
After auto-renewal is enabled, you can still renew the package manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal cost will be deducted from your account seven days before the new expiry date.
By default, the renewal cost is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

The package to be renewed has not expired.

Go to Billing Center. In the navigation pane, choose Orders > Renewals.
Create custom search criteria.
- On the Auto Renewals tab, you can view the resources for which auto-renewal has been enabled.
- You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.
Figure 1 Renewals
Enable auto-renewal.
- Enabling auto-renewal for a single resource: Select the resource for which you want to enable auto-renewal and choose More > Enable Auto-Renew in the Operation column.
  Figure 2 Enabling auto-renewal for a single resource
- Enabling auto-renewal for multiple resources at a time: Select the resources for which you want to enable auto-renewal and click Enable Auto-Renewal above the list. A maximum of 100 resources can be renewed at a time. Only packages with the same effective period can be set at the same time.
  Figure 3 Enabling auto-renewal for multiple resources
Set the number of auto-renewals as required and click OK.

Figure 4 Enabling auto-renewal