Help Center/ Cloud Connect/ Billing/ Billing Termination
Updated on 2024-05-06 GMT+08:00
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Billing Termination

Yearly/Monthly Resources

When you purchase a yearly/monthly bandwidth package, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • If you no longer need a bandwidth package, but the subscription has not yet expired, you can unsubscribe from it. Depending on what coupons were used for the purchase and on if 5-day unconditional unsubscription rules apply, Huawei Cloud may issue you a refund. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (7 days before the expiration date by default) to avoid unexpected expenditures.

Pay-per-Use Resources

If global connection bandwidths or connections between enterprise routers are no longer required, delete them in a timely manner to stop billing.

Searching for Resources from Bills and Stopping Billing

To ensure that all related resources are deleted, you can search the billing records by resource ID, and then delete the resources you identify in this way.

Search for the billed bandwidth package by ID.

  1. On the top menu bar, choose Billing & Costs > Bills.

    The Dashboard page is displayed.

  2. On the Expenditure Details page of the Billing Center, click the icon shown in the following figure to copy the resource ID.

    Figure 1 Copying the resource ID

  3. Log in to the management console and select the region where the bandwidth package is located.
  4. Choose Networking > Cloud Connect.
  5. In the navigation pane on the left, choose Cloud Connect > Bandwidth Packages.
  6. Select ID from the filter criteria and enter the copied resource ID. Click the icon to search for the resource.

    Figure 2 Searching for the resource

  7. Choose More > Unsubscribe in the Operation column to delete the bandwidth package. Ensure that the bandwidth package does not exist in the list.

    • Before unsubscribing from a bandwidth package, unbind it from the cloud connection.
    • Before deleting a global connection bandwidth, unbind it from the cross-site connection.
    • You are billed one hour after the resource usage is calculated, so a bill may still be generated after the pay-per-use resource is deleted. For example, if you delete a global connection bandwidth (which is billed on an hourly basis) at 08:30, the expenditures for that hour from 08:00 to 09:00 are usually not billed until about 10:00.