Help Center/ Cloud Backup and Recovery/ Billing/ Billing Termination
Updated on 2024-04-28 GMT+08:00
View PDF
Share

Billing Termination

Yearly/Monthly Resources

When you purchase a yearly/monthly resource, such as a yearly/monthly server backup vault or disk backup vault, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. Depending on what coupons were used for the purchase, Huawei Cloud may issue you a refund. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (7 days before the expiration date by default) to avoid unexpected expenditures.

Pay-per-Use Resources

If pay-per-use resources, such as pay-per-use server backup vaults and disk backup vaults, are no longer used, delete them.

Searching for Resources from Bills and Stopping Billing

To ensure that all related resources are deleted, you can search the billing records by resource ID, and then delete the resources you identify in this way.

  1. Log in to the management console. On the top menu bar, choose Billing > Bills.

    The Transactions and Detailed Bills page is displayed.

  2. On the Bill Details tab page, click the icon shown in the following figure to copy the resource ID.

    Figure 1 Copying the resource ID

  3. Choose Storage > Cloud Backup and Recovery.

    Go to the corresponding backup page based on your resource specifications.

  4. Select the region where the resource is located, choose ID from the drop-down list and enter the copied resource ID. Click the icon to search for the resource.

    Figure 2 Searching for the resource

  5. Click More > Delete in the Operation column to delete the vault and check that the vault no longer appears in the list.

    You are billed one hour after the resource usage is calculated, so a bill may still be generated after the pay-per-use resource is deleted. For example, if you delete a vault (which is billed on an hourly basis) at 08:30, the expenditures for the hour from 08:00 to 09:00 are usually not billed until about 10:00.