Updated on 2025-08-13 GMT+08:00

Auto-renewing CBH

Auto-renewal can prevent CBH resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when the CBH expires and the billing cycle.
  • The auto-renewal period of a CBH instance depends on the subscription term you selected. For example, if the subscription term is 3 months, your CBH subscription is automatically renewed for three months every time before expiration.
  • You can enable auto-renewal anytime before a CBH expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired.
  • After auto-renewal is enabled, you can manually renew your CBH instances. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the system automatically deducts fees from your account 7 days before your instance expires. You can change the renewal payment date if needed, for example, 6 days or 5 days before the instance expires.

For more details, see Auto-Renewal Rules.

Prerequisites

The yearly/monthly CBH is not expired.

Enabling Auto-Renewal on the CBH Purchase Page

You can enable auto-renewal on the CBH purchase page, as shown in Figure 1. For more details, see Buying a CBH Instance.

Figure 1 Enabling auto-renewal

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the CBH console.
  2. On the top menu bar, choose Billing > Renewal. The Renewals page is displayed.
  3. Select the search criteria.

    • On the Auto Renewals page, you can view the resources for which auto-renewal has been enabled.
    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.
    Figure 2 Renewals

  4. Enable auto-renewal for yearly/monthly resources.

    • Enabling auto-renew for a single resource: Select the target CBH instance and choose More > Enable Auto-Renewal in the Operation column.
    • Enabling auto-renewal for multiple resources at a time: Select all target CBH instances and click Enable Auto-Renewal above the list.

  5. Select a renewal period, specify the auto-renewal times, and click OK.