Help Center/ Global SIM Link/ FAQs/ Data Pool/ Why Can't I Add an IoT SIM Card to a Data Pool?
Updated on 2024-10-08 GMT+08:00

Why Can't I Add an IoT SIM Card to a Data Pool?

Why Can't I Add an IoT SIM Card to a Forward Data Pool?

  • Only orders with the same carrier, data type, and plan can form a forward data pool.
  • Carrier plan and pricing changes may affect pooling.
  • After the pool is successfully created, the pool takes effect in the next month at the latest.
  • Test cards cannot form data pools.
  • For China Telecom SIM cards, you can only specify the data pool when placing an order.
  • For SIM cards of China Mobile and China Unicom, it is recommended that you create a data pool during card purchase process. Carriers may not support pooling after purchase.
  • If the pooling fails, contact Huawei technical support.
  • Newly purchased China Unicom physical SIM cards can no longer be added to forward data pools that were formed before August 1, 2024.
  • Newly purchased China Telecom physical SIM cards can no longer be added to forward data pools that were formed before August 1, 2024.

Why Can't I Add an IoT SIM Card to a Backward Data Pool?

You can only specify the backward data pool for SIM cards when placing an order. If the pooling fails, contact Huawei technical support.