Updated on 2024-10-08 GMT+08:00
Why Can't I Add an IoT SIM Card to a Data Pool?
Why Can't I Add an IoT SIM Card to a Forward Data Pool?
- Only orders with the same carrier, data type, and plan can form a forward data pool.
- Carrier plan and pricing changes may affect pooling.
- After the pool is successfully created, the pool takes effect in the next month at the latest.
- Test cards cannot form data pools.
- For China Telecom SIM cards, you can only specify the data pool when placing an order.
- For SIM cards of China Mobile and China Unicom, it is recommended that you create a data pool during card purchase process. Carriers may not support pooling after purchase.
- If the pooling fails, contact Huawei technical support.
- Newly purchased China Unicom physical SIM cards can no longer be added to forward data pools that were formed before August 1, 2024.
- Newly purchased China Telecom physical SIM cards can no longer be added to forward data pools that were formed before August 1, 2024.
Why Can't I Add an IoT SIM Card to a Backward Data Pool?
You can only specify the backward data pool for SIM cards when placing an order. If the pooling fails, contact Huawei technical support.
Parent topic: Data Pool
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot