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Why Is OBS Still Unavailable Even Though My Account Is Topped Up and There Are No Outstanding Bills?
Updated on 2024-02-22 GMT+08:00
Why Is OBS Still Unavailable Even Though My Account Is Topped Up and There Are No Outstanding Bills?
Check that your account has been renewed on the Overview page of Billing Center. If the renewal is successful but the resource is still unavailable, submit a service ticket to contact customer service.
Parent topic: Billing
Billing FAQs
- How Do I Purchase OBS?
- Why Is OBS Still Unavailable Even Though My Account Is Topped Up and There Are No Outstanding Bills?
- Why Does My Bucket Generate Storage Fees Even Though There Are No Objects in It?
- Why Am I Still Being Billed for Pull Traffic Used by CDN Acceleration When I Already Have a Pull Traffic Package?
- Why Am I Still Being Billed After I Purchased a Resource Package?
- What Is a Standard Storage Package (Multi-AZ) Used For?
- Do I Need to Purchase an Outbound Internet Traffic Package If I Already Have a Pull Traffic Package?
- Why Does My Bucket Generate Traffic When There Are No Objects in It?
- How Are Requests Counted?
- Do I Have to Purchase a Resource Package? Can I Apply a Package to a Specific Bucket?
- Can I Unsubscribe from or Modify a Resource Package?
- Can I Purchase Requests?
- Do Parallel File Systems Support Resource Packages?
- Which Types of Resource Packages Will Reset Their Quota by Month and Which Types Will Not?
- Will the Remaining Package Quota in a Given Month Be Carried over to the Following Month?
- What Can I Do If My Resource Package Expires?
- Will My Data Write Be Restricted When My OBS Package Has Been Used Up?
- Why Is There a Charge of $0.01 USD on My OBS Bill?
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