Help Center/ Log Tank Service/ More Documents/ User Guide (Kuala Lumpur Region)/ FAQs/ Installing ICAgent/ What Can I Do If ICAgent Is Displayed As Offline After Being Installed?
Updated on 2023-12-01 GMT+08:00

What Can I Do If ICAgent Is Displayed As Offline After Being Installed?

If ICAgent is offline, the possible cause is that ICAgent is abnormal because Access Key ID/Secret Access Key (AK/SK) pair is incorrect. Obtain the correct AK/SK and install them again. For details, see section "How Do I Obtain an AK/SK Pair?"