What Should I Do If an Error Occurs on My EVS Disk?

If an error occurs, the disk may show one of the states listed in the following table. Take the measures described in the table to handle the exceptions.

**Table 1** Solutions for disk errors
Error Status	Handling Suggestion
Error	Delete the disk in the Error state and create another one.
Deletion failed	Contact customer service.
Expansion failed	Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly.
Restoration failed	Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly.
Rollback failed	You can roll back the snapshot data to the disk again.