Help Center/ Cloud Eye/ User Guide (Kuala Lumpur Region)/ FAQs/ Monitored Data Exceptions/ Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?
Updated on 2024-08-27 GMT+08:00
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Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?

Possible causes are as follows:

  • The cloud service is not interconnected with Cloud Eye. To check whether a cloud service has been interconnected with Cloud Eye, see Services Interconnected with Cloud Eye.
  • The collection and monitoring frequency for each service that has been interconnected with Cloud Eye is different. The data may have just not been collected yet.
  • The ECS or BMS has been stopped for more than 1 hour.
  • The EVS disk has not been attached to an ECS or BMS.
  • No backend server is bound to the elastic load balancer or all of the backend servers are stopped.
  • It has been less than 10 minutes since the resource was purchased.