Updated on 2022-08-16 GMT+08:00

Error Codes

Status Code

Error Code

Error Message

Description

Handling Measure

400

BackupService.0001

No resource is available for backup.

No resource is available for backup.

Check whether resources are being backed up or contact technical support.

400

BackupService.1011

The destination project does not support replication.

The destination project does not support replication.

Contact technical support.

400

BackupService.2001

Restoration cannot be executed because the size of the disk on the server is smaller than the backup size.

Restoration cannot be executed because the size of the disk on the server is smaller than the backup size.

Perform the operation according to the constraints.

400

BackupService.2002

The resource is being backed up. Restore the resource after the backup is complete.

The resource is being backed up. Restore the resource after the backup is complete.

Perform the operation according to the constraints.

400

BackupService.2003

Restoration to a different server is not allowed.

Restoration to a different server is not allowed.

Perform the operation according to the constraints.

400

BackupService.2005

Restoration is not allowed in the current backup status.

Restoration is not allowed in the current backup status.

Perform the operation according to the constraints.

400

BackupService.2006

An ECS backup cannot be restored to a BMS.

An ECS backup cannot be restored to a BMS.

Perform the operation according to the constraints.

400

BackupService.2007

A terminated ECS cannot be restored.

A terminated ECS cannot be restored.

Perform backups when the ECS status is Available.

400

BackupService.2008

Restoration is not allowed in the current ECS status.

Restoration is not allowed in the current ECS status.

Check the ECS status.

400

BackupService.2009

Restoration is not allowed in the current disk type.

Restoration is not allowed in the current disk type.

Perform the operation according to the constraints.

400

BackupService.2010

The resource is being restored.

The resource is being restored.

Try again later.

400

BackupService.2011

Restoration is not allowed in the current disk status.

Restoration is not allowed in the current disk status.

Check the disk status.

400

BackupService.2012

Restoration of some disks is not allowed.

Restoration of some disks is not allowed.

Contact technical support.

400

BackupService.2013

Backup data of a data disk cannot be restored to a system disk.

Backup data of a data disk cannot be restored to a system disk.

Use valid values for restoration parameters.

400

BackupService.2014

A BMS backup cannot be restored to an ECS.

A BMS backup cannot be restored to an ECS.

Select a proper backup for restoration.

400

BackupService.2015

Restoration is not allowed between different architectures.

Restoration is not allowed between different architectures.

Select a proper architecture for restoration.

400

BackupService.6001

The maximum number of this type of policies has been reached.

The maximum number of this type of policies has been reached.

Contact technical support.

400

BackupService.6003

The destination region cannot be changed because the policy has been applied to a replication vault.

The destination region cannot be changed because the policy has been applied to a replication vault.

Remove the policy from the vault and try again.

400

BackupService.6100

The maximum number of vault resources has been reached.

The maximum number of vault resources has been reached.

Create a new vault and associate resources with the new vault.

400

BackupService.6101

Invalid vault capacity.

Invalid vault capacity.

Use valid values for vault parameters.

400

BackupService.6102

The vault does not support this resource type.

The vault does not support this resource type.

Use valid values for vault type parameters.

400

BackupService.6103

The resource has been associated with a vault.

The resource has been associated with a vault.

Use valid values for resource parameters.

400

BackupService.6104

Duplicate vault resources.

Duplicate vault resources.

Use valid values for resource parameters.

400

BackupService.6106

The vault already exists.

The vault already exists.

Use valid values for vault parameters.

400

BackupService.6107

Vault capacity expansion failed.

Vault capacity expansion failed.

Try again. If the fault persists, contact technical support.

400

BackupService.6108

New resources cannot be associated with the vault.

New resources cannot be associated with the vault.

Try again. If the fault persists, contact technical support.

400

BackupService.6109

The bill does not exist.

The bill does not exist.

Contact technical support.

400

BackupService.6110

The vault cannot be updated.

The vault cannot be updated.

Try again. If the fault persists, contact technical support.

400

BackupService.6111

The vault cannot be deleted.

The vault cannot be deleted.

Try again. If the fault persists, contact technical support.

400

BackupService.6112

Invalid vault status.

Invalid vault status.

Perform the operation in the correct status.

400

BackupService.6113

Backup is not allowed in the current vault status.

Backup is not allowed in the current vault status.

Perform the operation in the correct status.

400

BackupService.6114

The used capacity of the vault exceeds the maximum capacity.

The used capacity of the vault exceeds the maximum capacity.

Use vaults properly.

400

BackupService.6115

Failed to delete the backups of vault resources.

Failed to delete the backups of vault resources.

Try again. If the fault persists, contact technical support.

400

BackupService.6116

Unsupported resource type.

Unsupported resource type.

Enter a valid protect type value.

400

BackupService.6117

Unknown policy type.

Unknown policy type.

Enter a valid OperationType value.

400

BackupService.6118

Failed to check the destination vault.

Failed to check the destination vault.

Try again. If the fault persists, contact technical support.

400

BackupService.6119

The destination vault does not support replication.

The destination vault does not support replication.

Check whether the destination vault supports replication.

400

BackupService.6120

The destination vault does not exist.

The destination vault does not exist.

Check whether the destination vault exists.

400

BackupService.6121

Vault deletion failed.

Vault deletion failed.

Try again. If the fault persists, contact technical support.

400

BackupService.6122

The resource type does not support replication.

The resource type does not support replication.

Check whether the resource type supports replication.

400

BackupService.6123

Capacity expansion failed. There may be unprocessed capacity expansion orders or capacity expansion is in progress.

Capacity expansion failed. There may be unprocessed capacity expansion orders or capacity expansion is in progress.

Try again. If the fault persists, contact technical support.

400

BackupService.6124

Backup is not allowed for the current type of vaults.

Backup is not allowed for the current type of vaults.

Use different types of vaults properly.

400

BackupService.6125

A backup task is in progress.

A backup task is in progress.

Perform backups after the current backup task is complete.

400

BackupService.6126

Database backup is not allowed for this vault.

Database backup is not allowed for this vault.

Use different types of vaults properly.

400

BackupService.6127

This policy cannot be applied to this vault.

This policy cannot be applied to this vault.

Use different types of vaults properly.

400

BackupService.6128

Replication is not allowed for the current type of vaults.

Replication is not allowed for the current type of vaults.

Use a proper type of vault for replication.

400

BackupService.6129

The maximum capacity of the destination vault has been reached.

The maximum capacity of the destination vault has been reached.

Expand the vault capacity and then perform this operation.

400

BackupService.6130

The vault is being replicated.

The vault is being replicated.

Try again later.

400

BackupService.6131

The traffic record does not exist.

The traffic record does not exist.

Contact technical support.

400

BackupService.6133

The maximum number of vaults has been reached.

The maximum number of vaults has been reached.

Contact technical support.

400

BackupService.6134

Resources are being removed from the vault.

Resources are being removed from the vault.

Try again later.

400

BackupService.6135

The resource does not exist in the vault.

The resource does not exist in the vault.

Check whether the resource has been associated with the vault.

400

BackupService.6136

Backup policies cannot be applied with hybrid cloud backup vaults.

Backup policies cannot be applied with hybrid cloud backup vaults.

Contact technical support.

400

BackupService.6140

An encrypted disk cannot be specified as a system disk.

An encrypted disk cannot be specified as a system disk.

Perform the operation according to the constraints.

400

BackupService.6141

A SCSI disk cannot be specified as a system disk.

A SCSI disk cannot be specified as a system disk.

Perform the operation according to the constraints.

400

BackupService.6142

Maximum capacities of all vaults have been reached.

Maximum capacities of all vaults have been reached.

Expand vault capacities and try again.

400

BackupService.6201

The backup cannot be deleted.

The backup cannot be deleted.

Try again. If the fault persists, contact technical support.

400

BackupService.6202

Backups can be used for restoration only when the vault status is Available.

Backups can be used for restoration only when the vault status is Available.

Perform the operation in the correct status.

400

BackupService.6203

Performing backups.

Performing backups.

Perform backups after the current task is complete.

400

BackupService.6204

The backup cannot be deleted because it has been used to create an image.

The backup cannot be deleted because it has been used to create an image.

Delete the created image and then delete the backup.

400

BackupService.6206

Metadata query is not allowed in the current backup status.

Metadata query is not allowed in the current backup status.

Try again later.

400

BackupService.6215

Backup is not allowed in the current resource status.

Backup is not allowed in the current resource status.

Check whether the resource can be backed up in the current statue.

400

BackupService.6216

The backup cannot be deleted because it is in use.

The backup cannot be deleted because it is in use.

Try again later.

400

BackupService.6300

The resource type and backup provider do not match.

The resource type and backup provider do not match.

Contact technical support.

400

BackupService.6301

Invalid backup provider ID.

Invalid backup provider ID.

Use a valid provider ID.

400

BackupService.6400

Bucket creation failed.

Bucket creation failed.

Try again. If the fault persists, contact technical support.

400

BackupService.6401

Failed to set the bucket quota.

Failed to set the bucket quota.

Try again. If the fault persists, contact technical support.

400

BackupService.6403

Failed to obtain bucket storage information.

Failed to obtain bucket storage information.

Try again. If the fault persists, contact technical support.

400

BackupService.6404

Bucket deletion failed.

Bucket deletion failed.

Try again. If the fault persists, contact technical support.

400

BackupService.6405

Bucket object deletion failed.

Bucket object deletion failed.

Try again. If the fault persists, contact technical support.

400

BackupService.6406

Failed to list bucket objects.

Failed to list bucket objects.

Try again. If the fault persists, contact technical support.

400

BackupService.6407

Failed to set the bucket ACL.

Failed to set the bucket ACL.

Try again. If the fault persists, contact technical support.

400

BackupService.6408

Failed to set the bucket policy.

Failed to set the bucket policy.

Try again. If the fault persists, contact technical support.

400

BackupService.6600

The maximum number of tags has been reached for the resource.

The maximum number of tags has been reached for the resource.

Delete some tags and try again.

400

BackupService.6700

Only cloud server backups can be shared.

Only cloud server backups can be shared.

Share cloud server backups.

400

BackupService.6701

The maximum number of backups that can be shared has been reached.

The maximum number of backups that can be shared has been reached.

Check whether the maximum number of backups that can be shared has been reached.

400

BackupService.6702

Only backups in the Available status can be shared.

Only backups in the Available status can be shared.

Share backups that are in the Available status.

400

BackupService.6703

The backup has been shared.

The backup has been shared.

Check whether the backup has already been shared to a user.

400

BackupService.6704

Invalid project ID of the tenant for sharing.

Invalid project ID of the tenant for sharing.

Use a correct project ID for sharing.

400

BackupService.6706

Invalid update parameter value for the share member.

Invalid update parameter value for the share member.

Use valid values for update parameters.

400

BackupService.6707

Backup sharing is not allowed.

Backup sharing is not allowed.

Check whether backup sharing is supported.

400

BackupService.6708

Failed to update the status of a share member.

Failed to update the status of a share member.

Contact technical support.

400

BackupService.6709

Backup sharing is not allowed for cloud servers using encrypted disks.

Backup sharing is not allowed for cloud servers using encrypted disks.

Perform the operation according to the constraints.

400

BackupService.6710

The shared backup has been used to register an image.

The shared backup has been used to register an image.

Delete the image first.

400

BackupService.6711

Shared backup deletion failed.

Shared backup deletion failed.

Contact technical support.

400

BackupService.6712

Backup sharing is not allowed in the current vault status.

Backup sharing is not allowed in the current vault status.

Perform the operation according to the constraints.

400

BackupService.6713

The type of the vault accepting the shared backup and the backup resource type are different.

The type of the vault accepting the shared backup and the backup resource type are different.

The vault type and resource type must be the same.

400

BackupService.6714

A shared backup cannot be shared to the same member again.

A shared backup cannot be shared to the same member again.

Perform the operation according to the constraints.

400

BackupService.7001

DESS disks cannot be backed up.

DESS disks cannot be backed up.

Perform the operation according to the constraints.

400

BackupService.7002

SCSI disks cannot be backed up.

SCSI disks cannot be backed up.

Perform the operation according to the constraints.

400

BackupService.7003

Backup is not allowed in the current disk status.

Backup is not allowed in the current disk status.

Perform the operation in the correct status.

400

BackupService.7004

Backup or restoration is not allowed for this disk.

Backup or restoration is not allowed for this disk.

Contact technical support.

400

BackupService.7006

The disk already exists in the vault.

The disk already exists in the vault.

Dissociate the disk from the vault and then perform this operation.

400

BackupService.7007

A disk created a long time ago cannot be backed up.

A disk created a long time ago cannot be backed up.

Replace the disk and perform backups.

400

BackupService.7008

Disks at the disaster recovery site cannot be restored.

Disks at the disaster recovery site cannot be restored.

Perform the operation in the correct status.

400

BackupService.7101

Backup is not allowed in the current server status.

Backup is not allowed in the current server status.

Perform the operation in the correct status.

400

BackupService.7102

The server has stopped.

The server has stopped.

Perform the operation in the correct status.

400

BackupService.7103

The server cannot be backed up.

The server cannot be backed up.

Contact technical support.

400

BackupService.7104

Backup is not allowed for servers using SCSI disks.

Backup is not allowed for servers using SCSI disks.

Detach the SCSI disks and then perform backups.

400

BackupService.7105

Inconsistent disk backends.

Inconsistent disk backends.

Contact technical support.

400

BackupService.7106

Shared disks cannot be backed up.

Shared disks cannot be backed up.

Perform the operation according to the constraints.

400

BackupService.7107

The maximum number of shared disks has been reached.

The maximum number of shared disks has been reached.

Exclude the shared disks and then perform backups.

400

BackupService.7108

Backup is not allowed for servers containing no disks.

Backup is not allowed for servers containing no disks.

Attach disks to the server and then perform backups.

400

BackupService.7109

BMSs cannot be backed up.

BMSs cannot be backed up.

Perform the operation according to the constraints.

400

BackupService.7110

The resource type and provider ID do not match.

The resource type and provider ID do not match.

Use a valid provider ID.

400

BackupService.7111

Backup is not allowed for servers using DESS disks.

Backup is not allowed for servers using DESS disks.

Detach DESS disks and then perform backups.

400

BackupService.7113

BMS local disks cannot be backed up.

BMS local disks cannot be backed up.

Exclude local disks and then perform backups.

400

BackupService.7114

Restoration to the source server running a different operating system is not allowed.

Restoration to the source server running a different operating system is not allowed.

Use valid values for restoration parameters.

400

BackupService.7115

The backup server and the destination server to be restored have different types.

The backup server and the destination server to be restored have different types.

Use valid values for restoration parameters.

400

BackupService.7116

The server has been associated with the vault.

The server has been associated with the vault.

Dissociate the server from the vault and then perform this operation.

400

BackupService.7117

Restoration is not allowed for disaster recovery site servers.

Restoration is not allowed for disaster recovery site servers.

Use valid values for restoration parameters.

400

BackupService.7200

Cloud databases are being backed up.

Cloud databases are being backed up.

Try again later.

400

BackupService.7201

The disk is not attached to any server.

The disk is not attached to any server.

Confirm and then try again.

400

BackupService.7203

The snapshot is not in the correct status.

The snapshot is not in the correct status.

Try again later.

400

BackupService.7204

The snapshot and disk do not match.

The snapshot and disk do not match.

Confirm and then try again.

400

BackupService.7300

The vault does not support synchronization.

The vault does not support synchronization.

Check whether the vault type supports synchronization.

400

BackupService.7301

The vault is not empty.

The vault is not empty.

Perform the operation according to the constraints.

400

BackupService.7302

Backups are being synchronized.

Backups are being synchronized.

Perform the operation according to the constraints.

400

BackupService.7303

The maximum number of vaults has been reached.

The maximum number of vaults has been reached.

Contact technical support.

400

BackupService.7501

SFS Turbo file systems are being backed up.

SFS Turbo file systems are being backed up.

Try again later.

400

BackupService.7502

Backup is not allowed in the current status of the SFS Turbo file system.

Backup is not allowed in the current status of the SFS Turbo file system.

Perform the operation in the correct status.

400

BackupService.7503

Backup is not allowed in the current sub-status of the SFS Turbo file system.

Backup is not allowed in the current sub-status of the SFS Turbo file system.

Perform the operation in the correct status.

400

BackupService.7504

Failed to freeze the SFS Turbo file system.

Failed to freeze the SFS Turbo file system.

Try again later.

400

BackupService.7505

Failed to unfreeze the SFS Turbo file system.

Failed to unfreeze the SFS Turbo file system.

Try again later.

400

BackupService.7506

Failed to execute tasks of the SFS Turbo file system.

Failed to execute tasks of the SFS Turbo file system.

Try again later or contact technical support.

400

BackupService.7507

Restoration is not allowed because the SFS Turbo file system is different from when it is backed up.

Restoration is not allowed because the SFS Turbo file system is different from when it is backed up.

Perform the operation in the correct status.

400

BackupService.7508

SFS Turbo file system pre-restoration failed.

SFS Turbo file system pre-restoration failed.

Try again. If the fault persists, contact technical support.

400

BackupService.7509

SFS Turbo file system restoration failed.

SFS Turbo file system restoration failed.

Try again. If the fault persists, contact technical support.

400

BackupService.7510

SFS Turbo backups can only be restored to original SFS Turbo file systems.

SFS Turbo backups can only be restored to original SFS Turbo file systems.

Restore to the original SFS Turbo file system.

400

BackupService.7511

Restoration is not allowed in the current status of the SFS Turbo file system.

Restoration is not allowed in the current status of the SFS Turbo file system.

Perform the operation in the correct status.

400

BackupService.8300

Insufficient snapshot quota.

Insufficient snapshot quota.

Increase quota and then try again.

400

BackupService.9900

Parameter verification failed.

Parameter verification failed.

Use valid parameter values.

403

BackupService.8600

Not authenticated.

Not authenticated.

Complete real-name authentication.

404

BackupService.4001

The migration record does not exist.

The migration record does not exist.

Provide a correct migration record ID.

404

BackupService.6000

The policy does not exist.

The policy does not exist.

Check whether the policy exists.

404

BackupService.6002

The vault is not applied with the policy.

The vault is not applied with the policy.

Apply the backup policy to the vault first.

404

BackupService.6105

The vault does not exist.

The vault does not exist.

Use valid values for vault parameters.

404

BackupService.6200

The backup does not exist.

The backup does not exist.

Check whether the backup exists.

404

BackupService.6217

The backup restore point does not exist.

The backup restore point does not exist.

Check whether the backup restore point exists.

404

BackupService.6302

The resource does not exist.

The resource does not exist.

Confirm the queried resource.

404

BackupService.6402

The bucket is not empty.

The bucket is not empty.

Delete backups and backup policies to empty the bucket.

404

BackupService.6500

The operation log does not exist.

The operation log does not exist.

Check whether the respective task exists.

404

BackupService.6501

The task does not exist.

The task does not exist.

Check whether the task exists.

404

BackupService.6601

The key does not exist.

The key does not exist.

Enter a correct key.

404

BackupService.6705

The share member does not exist.

The share member does not exist.

Check whether the share member exists.

404

BackupService.7000

The disk does not exist.

The disk does not exist.

Perform the operation according to the constraints.

404

BackupService.7100

The server does not exist.

The server does not exist.

Perform the operation in the correct status.

404

BackupService.7202

Failed to obtain the snapshot.

Failed to obtain the snapshot.

Confirm the query parameters.

404

BackupService.7500

The SFS Turbo file system does not exist.

The SFS Turbo file system does not exist.

Checks whether the SFS Turbo file system exists.

500

BackupService.0002

Resources are being backed up.

Resources are being backed up.

Try again later.

500

BackupService.1005

The destination region does not support replication.

The destination region does not support replication.

Check whether the current region supports replication.

500

BackupService.1006

Failed to import the backup replica.

Failed to import the backup replica.

Contact technical support.

500

BackupService.4004

Failed to clean up data.

Failed to clean up data.

Try again later.

500

BackupService.4005

Failed to check the destination vault.

Failed to check the destination vault.

Try again later.

500

BackupService.4006

Failed to migrate the backup in an intermediate status.

Failed to migrate the backup in an intermediate status.

Try again later.

500

BackupService.4007

Failed to check the migration progress of other regions.

Failed to check the migration progress of other regions.

Try again later.

500

BackupService.6132

Vault creation failed.

Vault creation failed.

Try again. If the fault persists, contact technical support.

500

BackupService.6137

One disk on cloud servers cannot be backed up in multiple vaults.

One disk on cloud servers cannot be backed up in multiple vaults.

Associate servers using the same disk to the same vault.

500

BackupService.6138

Failed to obtain language preferences from CBC.

Failed to obtain language preferences from CBC.

Only Chinese and English are supported.

500

BackupService.6139

Failed to obtain xdomain_type.

Failed to obtain xdomain_type.

Try again later.

500

BackupService.6207

This type of backups cannot be used to create images.

This type of backups cannot be used to create images.

Perform the operation according to the constraints.

500

BackupService.6208

Image creation is not allowed in the current backup status.

Image creation is not allowed in the current backup status.

Try again later or contact technical support.

500

BackupService.6209

The backup does not contain the system disk data and cannot be used to create an image.

The backup does not contain the system disk data and cannot be used to create an image.

Perform the operation according to the constraints.

500

BackupService.6210

An image has been created using the backup.

An image has been created using the backup.

Perform the operation according to the constraints.

500

BackupService.6211

An image has been created using the backup.

An image has been created using the backup.

Perform the operation according to the constraints.

500

BackupService.6212

Image creation failed.

Image creation failed.

Contact technical support.

500

BackupService.6213

The backup and the image do not match.

The backup and the image do not match.

Contact technical support.

500

BackupService.6214

Failed to deregister the image.

Failed to deregister the image.

Contact technical support.

500

BackupService.7009

The disk backup is being lazyloaded after deleted.

The disk backup is being lazyloaded after deleted.

Perform the operation in the correct status.

500

BackupService.8400

Failed to obtain the product from CBC.

Failed to obtain the product from CBC.

Try again later.

500

BackupService.9910

Unknown error.

Unknown error.

Contact technical support.

500

BackupService.9998

Authentication failed.

Authentication failed.

Confirm user information.