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Why Is There Only Audio but No Image After Video Transcoding?
Updated on 2022-03-31 GMT+08:00
Why Is There Only Audio but No Image After Video Transcoding?
It is possible that that you selected an audio output format or Audio only when configuring a transcoding template.
Log in to the MPC console to check:
- Choose Media Processing > Transcoding. In the task list, check whether the transcoding template is an audio template.
- Choose Global Settings > Custom Templates/Custom Template Groups and check whether Audio only is selected in your transcoding template.
If the fault persists, submit a service ticket to contact technical support.
Parent topic: Transcoding
Transcoding FAQs
- Files of What Formats Can Be Transcoded?
- What If Transcoding Fails?
- Can a Transcoding Task Have Multiple Outputs?
- What Is a System Template? What Is It Used for?
- How Do I Download Output Videos?
- What Are the Differences Between DASH, HLS, and MP4 Videos?
- How Do I Share Transcoded Videos?
- How Do I Determine Whether Source Videos Can Be Transcoded to SD, HD, and UHD Videos?
- Why Is There Only Audio but No Image After Video Transcoding?
- Why Can't I Find My OBS Bucket When Creating a Transcoding Task?
- How Do I Overwrite the Input Video File with the Output Video File?
- How Long Does a Transcoding Task Take?
- How Do I Configure Transcoding Event Notifications?
- Can a Low-resolution Video Be Transcoded to a High-resolution One?
- Can I Set the Same Bucket Name and Path for Both Input and Output Buckets During Transcoding?
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