Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ V200 LSW Alarms/ ALM-3276800238 The remote-unit firmware upgrade failed
Updated on 2024-01-25 GMT+08:00
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ALM-3276800238 The remote-unit firmware upgrade failed

Description

The remote-unit firmware upgrade failed. (RemoteUnitEsn=[RemoteUnitEsn], InterfaceName=[InterfaceName], Firmware=[Firmware], Reason=[Reason])

An RU fails to be upgraded.

Attribute

AlarmID

Alarm OID

Alarm Severity

Alarm Type

3276800238

1.3.6.1.4.1.2011.5.25.667.2.19

Major

Equipment alarm

Parameters

Name

Meaning

RemoteUnitEsn

ESN of the RU.

InterfaceName

Interconnection port.

Firmware

Firmware type. The value can be APP, PoE, or BIOS.

Reason

Failure cause.

Impact on the System

This alarm is generated when the central switch fails to upgrade an RU. This alarm needs to be manually cleared.

Possible Causes

Cause 1: UpgradeTimeOut: The RU upgrade timed out.

Cause 2: upgrade is break: The upgrade is interrupted. In most cases, this issue occurs if the RU is reset during the upgrade.

Cause 3: no signature: The newly upgraded firmware does not have a signature.

Procedure

  1. If the Reason field in the alarm information is UpgradeTimeOut, check whether the communication between the central switch and the RU is normal.
  2. If the Reason field in the alarm information is upgrade is break, no special processing is required. The RU will be upgraded again.
  3. If the Reason field in the alarm information is no signature, the signature of the firmware patch is incorrect. In this case, contact the firmware patch provider to check whether the signature of the patch is correct.
Parent topic: V200 LSW Alarms