Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ V200 LSW Alarms/ ALM-3276800195 An exception occurs at the BLE site
Updated on 2024-01-25 GMT+08:00

ALM-3276800195 An exception occurs at the BLE site

Description

WLAN/4/BLE_OFFLINE: OID [oid] An exception occurs at the BLE site. (BLEMAC=[OPAQUE])

A BLE device gets offline.

Attribute

Alarm ID

Alarm Severity

Alarm Type

3276800195

Warning

Equipment alarm

Parameters

Name

Meaning

OID

Indicates the MIB object of the alarm.

BLEMAC

Indicates the MAC address of a BLE device.

Impact on the System

A BLE device cannot work normally after getting offline.

Possible Causes

The system cannot detect the signal from the BLE device for over 30 minutes.

Procedure

  1. Check the operating status of the BLE device.

    • If the BLE device works abnormally, go to step 2.
    • If the BLE device works normally, go to step 3.

  2. Ensure that the BLE device can work normally.

    • If the alarm persists, go to step 3.
    • If the alarm is cleared, go to step 4.

  3. Collect information about alarms, logs, and configurations, and then contact technical support personnel.
  4. This alarm is informational only, and no action is required.

Related Information

None