ALM-3276800185 A port is powered off

Description

WLAN/4/AP_POE_POWER_OFF:OID [oid] A port is powered off. (APMAC=[OPAQUE], APName=[STRING], ApIfIndex=[INTEGER], ApEntityPhysicalName=[OCTET], APID=[INTEGER], Reason=[STRING])

The PD connected to the interface is powered off.

Only the AP4050DN-E, AP4050DN-HD, AP7050DN-E, AP7052DN, AP7152DN, AD9430DN-24, AD9431DN-24X and AD9430DN-12 support this alarm.

Attribute

Alarm ID	Alarm Severity	Alarm Type
3276800185	Warning	Equipment alarm

Parameters

Name	Meaning
OID	Indicates the MIB object ID of the alarm.
APMAC	Indicates the AP's MAC address.
APName	Indicates the AP name.
ApIfIndex	Indicates the AP interface index.
ApEntityPhysicalName	Indicates the AP interface name.
APID	Indicates the AP ID.
Reason	Indicates the power-off reason.

Impact on the System

The PD connected to the interface is powered off and cannot work normally.

Possible Causes

Cause 1: The PD is removed.

Cause 2: The PD is faulty.

Cause 3: When the power is insufficient, the interface with higher priority preempts the power.

Cause 4: The interface is automatically powered off in the power-off time range.

Procedure

Check whether the PD is removed.
- If so, go to step 2.
- If not, go to step 3.
Install the PD and check whether the alarm is cleared.
- If so, go to step 11.
- If not, go to step 3.
Check whether the power is sufficient.
- If so, go to step 7.
- If not, go to step 4.
Check whether the priority of the interface is low.
- If so, go to step 5.
- If not, go to step 8.
Check whether the interface priority is proper according to the requirements for the interface priority.
- If yes, use the poe priority (AP wired port link profile view) command to re-set the interface priority.
- If not, increase the PoE power.
Check whether the alarm is cleared.
- If so, go to step 11.
- If not, go to step 7.
Check whether the PD is faulty.
- If so, go to step 8.
- If not, go to step 9.
Replace the PD and check whether the alarm is cleared.
- If so, go to step 11.
- If not, go to step 9.
Check whether the interface is in the power-off time range.
- If so, go to step 11.
- If not, go to step 10.
Contact technical support personnel.
End