Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ WAC&AP Alarms/ ALM-4287373449 The number of users associated with the AP exceeds the alarm threshold.
Updated on 2024-01-25 GMT+08:00

ALM-4287373449 The number of users associated with the AP exceeds the alarm threshold.

Description

WLAN/4/STA_NUM_EXCEED_THRESHOLD:OID [OID] AP access user number exceed threshold notify. (APMAC=[OPAQUE], RadioID=[INTEGER], APName=[OCTET], UserNum=[INTEGER], APID=[INTEGER])

The AP generates the alarm when the number of users associated with the AP exceeds the alarm threshold.

Attribute

Alarm ID

Alarm Severity

Alarm Type

4287373449

Minor

equipmentAlarm

Parameters

Name

Meaning

OID

Indicates the MIB object ID of the alarm.

ApMac

Indicates the MAC address of an AP.

APName

Indicates the AP name.

RadioID

Indicates the radio ID of the AP.

UserNum

Indicates the number of UAC users.

APID

Indicates the AP ID.

Impact on the System

When the number of users on a radio reaches the CAC threshold, the AP reports an alarm and denies access from new users. Since the system has other radios to provide services, user services will not be affected unless the number of users has exceeded the system capacity.

Possible Causes

The number of users associated with the AP radio has reached the upper limit and new users are associating with the AP radio.

Procedure

  1. Run the uac client-number threshold threshold access access-threshold [ roam roam-threshold ] command in the RRM profile view to increase the upper limit on the number of users. Then, check whether the alarm persists.

    • If so, go to Step 2.
    • If not, go to Step 3.

  2. Collect alarm messages, log messages, and configurations, and then contact the technical support personnel.
  3. End.