ALM-303046725 The Communication with the RADIUS Accounting Server Was Interrupted

Description

RDS/4/RDACCTDOWN_WARNING:OID [OID] Communication with the RADIUS accounting server is interrupted. (IP=[ip-address], Vpn-Instance:[vpn-instance-name])

The communication with the RADIUS accounting server was interrupted.

Attribute

Alarm ID	Alarm Severity	Alarm Type
303046725	Warning	equipmentAlarm

Parameters

Name	Meaning
OID	Indicates the MIB object ID of the alarm.
ip-address	Indicates the IP address of the accounting server.
vpn-instance-name	Indicates the VPN Instance to which the accounting server belongs. This parameter is invalid.

Impact on the System

The device cannot communicate with the RADIUS accounting server, which affects related services.

Possible Causes

The RADIUS accounting server was Down.

Procedure

Check whether the RADIUS accounting server is closed.
- If so, no further action is required.
- If not, go to step 2.
Check whether the RADIUS server and the device can ping through each other to determine whether the link is normal.
- If not, restore the link.
- If so, go to step 3.
Run the display radius-server configuration command to check whether the configured shared key is correct.
- If not, run the radius-server shared-key cipher key-string command to configure the shared key for the RADIUS server.
- If so, go to step 4.
Contact technical support engineers.