ALM-303046723 The Communication with the RADIUS Authentication Server Was Interrupted

Description

RDS/4/RDAUTHDOWN_WARNING:OID [OID] Communication with the RADIUS authentication server is interrupted. (IP=[ip-address], Vpn-Instance:[vpn-instance-name])

The communication with the RADIUS authentication server was interrupted.

Attribute

Alarm ID	Alarm Severity	Alarm Type
303046723	Warning	equipmentAlarm

Parameters

Name	Meaning
OID	Indicates the MIB object ID of the alarm.
ip-address	Indicates the IP address of the authentication server.
vpn-instance-name	Indicates the VPN Instance to which the authentication server belongs. This parameter is invalid.

Impact on the System

The device cannot communicate with the RADIUS authentication server, which affects related services.

Possible Causes

The RADIUS authentication server was Down.

Procedure

Check whether the server is closed on the RADIUS authentication server.
- If so, no further action is required.
- If not, go to step 2.
Check whether the RADIUS authentication server and the device can ping through each other to determine whether the link status is normal.
- If not, restore the link.
- If so, go to step 3.
Run the display radius-server configuration command to check whether the configured shared key is correct.
- If the shared key is incorrect, you need to run the radius-server shared-key cipher key-string command to configure the shared key for the RADIUS server.
- If the shared key is correct, go to step 4.
Contact technical support engineers.