Help Center/ ModelArts/ FAQs/ ModelArts Standard Images/ What Do I Do If Error "ModelArts.6787" Is Reported When I Register an Image in ModelArts?
Updated on 2025-08-28 GMT+08:00

What Do I Do If Error "ModelArts.6787" Is Reported When I Register an Image in ModelArts?

Symptom

When a user creates an image on the image management page, an error is displayed indicating that ModelArts.6787: Image *** cannot be used, the image cannot be found in *** on SWR, and the user should check the image and access permission configuration on the SWR console or try with another image.

Possible Causes

The possible causes are as follows:

  • The image is a private image registered by the tenant account and is used by an IAM account. However, the tenant account did not assign SWR permissions to the IAM account. As a result, the IAM account cannot find the image on the SWR console.
  • The image does not belong to either the tenant account or the IAM account. It is a public image shared by others and has been deleted by the owner.
  • The image does not belong to either the tenant account or the IAM account. It is a public image shared by others and is set to private by the owner.

Solution

Rectify the fault based on the cause. For cause 1, use the tenant account to grant the SWR permissions to the IAM account. For cause 2, contact the SWR image owner to check whether the image exists. For cause 3, contact the SWR image owner to confirm the image attribute.