Help Center> Log Tank Service> FAQs> Host Management> What Do I Do If I Do Not See a Host with ICAgent Installed on the LTS Console?
Updated on 2024-06-25 GMT+08:00
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What Do I Do If I Do Not See a Host with ICAgent Installed on the LTS Console?

If a host with ICAgent installed is not displayed on the Hosts tab page on the LTS console, perform the following steps:

Prerequisites

You have logged in to the LTS console.

Procedure

  1. When configuring ECS log ingestion, if the ECS is not displayed on the Hosts tab page after you install ICAgent on it:
    1. On the Install ICAgent page, ensure that the installation command is correctly copied. Do not use the installation command across regions.

    2. Ensure that the obtained AK/SK pair is correct and has not been deleted.
    3. Run the netstat -nap | grep icagent command to check whether the host network is proper.
  2. When configuring CCE log ingestion, if the CCE cluster is not displayed on the Hosts tab page after you install ICAgent on it:

    Ensure that ICAgent has been installed in the CCE cluster and a host group with custom identifiers has been created for related nodes. If ICAgent has not been installed, upgrade it on the Host Management page. For details, see Upgrading ICAgent.

  3. ICAgent installation failed in a Windows environment:
    1. Ensure that you install ICAgent as an administrator.
    2. Ensure that the obtained AK/SK pair is correct and has not been deleted.
Parent topic: Host Management

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