Why Is the Transcoding Fee Not Deducted from My Cloud Live Transcoding Package?

The possible cause is that your transcoding package does not meet your needs. Live provides two types of transcoding packages: H.264 standard and H.264 (low-bitrate HD enabled). Before buying a transcoding package, note:

• Transcoding packages are region-specific. For example, if you bought a transcoding package in CN North-Beijing1 but you want to use Live in CN North-Beijing4, the fee can only be deducted from your account balance instead of from the package.
• Live transcoding supports H.264 and H.265 codecs. However, only the H.264 transcoding package is provided now. If the video codec you set in the transcoding template is H.265, then the transcoding fee can only be deducted from your account balance.
• A transcoding package can only be used for H.264 SD output. 4K, 2K, FHD, and HD transcoding output will be billed on a pay-per-use basis.
• If you bought an H.264 standard package but you enabled low-bitrate HD in the transcoding template, the transcoding fee cannot be deducted from your package. Similarly, if you bought an H.264 (low-bitrate HD enabled) package but you did not enable low-bitrate HD in the transcoding template, the transcoding fee cannot be deducted from your package.