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What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
Updated on 2024-03-25 GMT+08:00
What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
Symptom
On the HSS console, choose Installation & Configuration and click the Agents tab. After the agent is upgraded, the agent upgrade status is Upgrade failed. When you hover your cursor over the status, the message "File replacement failed" is displayed.
Solution
HSS agent 3.2.4 or earlier cannot be directly upgraded to the latest version. You need to manually uninstall the old agent and install the latest HSS agent. For details, see:
Parent topic: Agent FAQs
Agent FAQs FAQs
- Do I Need to Install the HSS Agent After Purchasing HSS?
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Install the Agent?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do WTP and HSS Use the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- What Can I Do If the Agent Status Is Still "Not installed" After Installation?
- How Do I Upgrade the Agent?
- What Do I Do If the HSS Upgrade Fails?
- What If I Do Not Upgrade from the HSS (New) Version?
- What Addresses Do Huawei Cloud ECSs Access After the Agent Is Installed?
- How Do I Use Images to Install Agents in Batches?
- What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
- What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
- What Can I Do If Agents Failed to Be Installed in Batches and a Message Is Displayed Indicating that the Network Is Disconnected?
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