- What's New
- Function Overview
- Product Bulletin
- Technology Poster
- Service Overview
- Billing
- Getting Started
-
User Guide
- Using IAM to Grant Access to HSS
- Accessing HSS
- Checking the Dashboard
- Asset Management
- Risk Management
- Server Protection
-
Container Protection
-
Container Firewalls
- Container Firewall Overview
- Configuring a Network Defense Policy (for a Cluster Using the Container Tunnel Network Model)
- Configuring a Network Defense Policy (for a Cluster Using the VPC Tunnel Network Model)
- Configuring a Network Defense Policy (for a Cluster Using the Cloud Native Network 2.0 Model)
- Container Cluster Protection
-
Container Firewalls
- Detection and Response
- Security Operations
- Installation and Configuration on Servers
- Installation and Configuration on Containers
- Account Management
- Plug-in Settings
- Authorization
- Monitoring and Auditing
- Enterprise Project Management
-
Best Practices
- HSS Best Practices You May Need
-
Suggestions on How to Fix Official Disclosed Vulnerabilities Provided by HSS
- Git Credential Disclosure Vulnerability (CVE-2020-5260)
- SaltStack Remote Command Execution Vulnerabilities (CVE-2020-11651 and CVE-2020-11652)
- OpenSSL High-risk Vulnerability (CVE-2020-1967)
- Adobe Font Manager Library Remote Code Execution Vulnerability (CVE-2020-1020/CVE-2020-0938)
- Windows Kernel Elevation of Privilege Vulnerability (CVE-2020-1027)
- Windows CryptoAPI Spoofing Vulnerability (CVE-2020-0601)
- Third-Party Servers Accessing HSS Through a Direct Connect and Proxy Servers
- Connecting Third-Party Servers to HSS Through Direct Connect and VPC Endpoint
- Installing the HSS Agent Using CBH
- Using HSS to Improve Server Login Security
- Using HSS and CBR to Defend Against Ransomware
- Using HSS to Scan and Fix Vulnerabilities
- Using HSS to Prevent Weak Passwords
- Using HSS to Scan for Trojans
- Using HSS to Handle Mining Attacks
- Using HSS to Monitor the Integrity of Linux Server Files
- Whitelist Can Be Used to Avoid False Alarm Reporting
-
API Reference
- Before You Start
- Calling APIs
-
API Description
-
Asset Management
- Collecting Asset Statistics, Including Accounts, Ports, and Processes
- Querying the Account List
- Querying Open Port Statistics
- Querying the Process List
- Querying the Software List
- Querying Automatic Startup Item Information
- Querying the Server List of an Account
- Querying the Open Port List of a Single Server
- Querying the Server List of the Software
- Querying the Service List of Auto-Started Items
- Obtaining the Account Change History
- Obtaining the Historical Change Records of Software Information
- Obtaining the Historical Change Records of Auto-started Items
- Asset Fingerprints - Process - Server List
- Asset Fingerprints - Port - Server List
- Querying the Middleware List
- Querying the Server List of a Specified Middleware
-
Ransomware Prevention
- Querying the Servers Protected Against Ransomware
- Querying the Protection Policy List of Ransomware
- Modifying Ransomware Protection Policies
- Enabling Ransomware Prevention
- Disabling Ransomware Prevention
- Querying the Backup Policy Bound to HSS Protection Vault
- Modifying the Backup Policy Bound to Vault
-
Baseline Management
- Querying the Weak Password Detection Result List
- Querying the Password Complexity Policy Detection Report
- Querying the Result List of Server Security Configuration Check
- Querying the Check Result of a Security Configuration Item
- Querying the Checklist of a Security Configuration Item
- Querying the List of Affected Servers of a Security Configuration Item
- Querying the Report of a Check Item in a Security Configuration Check
- Ignoring, Unignoring, Repairing, or Verifying the Failed Configuration Check Items
- Quota Management
- Container Management
- Event Management
- Intrusion Detection
- Server Management
-
Container Image
- Querying the Image List in the SWR Image Repository
- Scanning Images in the Image Repository in Batches
- Querying the Local Image List
- Querying Image Vulnerability Information
- CVE Information Corresponding to the Vulnerability
- Synchronizing the Image List from SWR
- Querying the List of Image Security Configuration Detection Results
- Querying the Check Item List of a Specified Security Configuration Item of an Image
- Querying the Mirror Configuration Check Report
- Policy Management
-
Vulnerability Management
- Querying the Vulnerability List
- Exporting Information About Vulnerabilities and Their Affected Servers
- Querying the Servers Affected by a Vulnerability
- Changing the Status of a Vulnerability
- Querying Vulnerability Information About a Server
- Creating a Vulnerability Scan Task
- Querying a Vulnerability Scan Policy
- Modifying a Vulnerability Scan Policy
- Querying the Vulnerability Scan Tasks
- Querying the List of Servers Corresponding to a Vulnerability Scan Task
- Querying Vulnerability Management Statistics
- Web Tamper Protection
- Tag Management
- Cluster Management
- Installation and Configuration
-
Asset Management
- Appendixes
- SDK Reference
-
FAQs
-
About HSS
- What Is Host Security?
- What Is Container Security?
- What Is Web Tamper Protection?
- What Are the Relationships Between Images, Containers, and Applications?
- How Do I Use HSS?
- Can HSS Protect Local IDC Servers?
- Is HSS in Conflict with Any Other Security Software?
- What Are the Differences Between HSS and WAF?
- Can HSS Be Used Across Accounts?
- What Is the HSS Agent?
- Can HSS Be Used Across Clouds?
- Does HSS Support Version Upgrade?
- Can HSS Automatically Detect and Remove Viruses?
-
Agent
- Do I Need to Install the HSS Agent After Purchasing HSS?
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do Different HSS Editions Share the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- How Do I Upgrade the Agent?
- What Do I Do If the HSS Upgrade Fails?
- What Resources Will Be Accessed by the Agent After It Is Installed on a Server?
- How Do I Use Images to Install Agents in Batches?
- What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
- What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
- What Can I Do If Agents Failed to Be Installed in Batches and a Message Is Displayed Indicating that the Network Is Disconnected?
- How Do I Verify the Connection Between My Server and the HSS Server?
- Protection
-
Vulnerability Management
- How Do I Fix Vulnerabilities?
- What Do I Do If an Alarm Still Exists After I Fixed a Vulnerability?
- Why a Server Displayed in Vulnerability Information Does Not Exist?
- Do I Need to Restart a Server After Its Vulnerabilities Are Fixed?
- Can I Check the Vulnerability and Baseline Fix History on HSS?
- What Do I Do If Vulnerability Fix Failed?
- Why Can't I Select a Server During Manual Vulnerability Scanning or Batch Vulnerability Fixing?
- What Do I Do If a Vulnerability Scan Failed?
- Do I Need to Subscribe to Ubuntu Pro to Fix Ubuntu Vulnerabilities?
-
Detection & Response
- How Do I View and Handle HSS Alarm Notifications?
- What Do I Do If My Servers Are Subjected to a Mining Attack?
- Why a Process Is Still Isolated After It Was Whitelisted?
- Why an Attack Is Not Detected by HSS?
- Can I Unblock an IP Address Blocked by HSS, and How?
- Why a Blocked IP Address Is Automatically Unblocked?
- How Often Is Malware Scan and Removal?
- How Often Are the HSS Virus Database and Vulnerability Database Updated?
- What Do I Do If an IP Address Is Blocked by HSS?
- How Do I Defend Against Ransomware Attacks?
- Why Can't I Receive Alarms After the HSS Is Upgraded?
- How Do I Add High-risk Command Execution Alarms to the Whitelist?
- Why Doesn't HSS Generate Alarms for Some Web Shell Files?
- Abnormal Logins
-
Brute-force Attack Defense
- How Does HSS Intercept Brute Force Attacks?
- How Do I Handle a Brute-force Attack Alarm?
- How Do I Defend Against Brute-force Attacks?
- How Do I Unblock an IP Address?
- What Do I Do If HSS Frequently Reports Brute-force Alarms?
- What Do I Do If a Huawei Cloud IP Address Trigger a Brute-force Attack Alarm?
- What Do I Do If the Port in Brute-force Attack Records Is Not Updated?
-
Baseline Inspection
- Why Are Weak Password Alarms Generated After the Weak Password Detection Policy Is Disabled?
- How Do I Install a PAM and Set a Proper Password Complexity Policy in a Linux OS?
- How Do I Set a Proper Password Complexity Policy in a Windows OS?
- How Do I Handle Unsafe Configurations?
- How Do I View Configuration Check Reports?
- How Do I Handle a Weak Password Alarm?
- How Do I Set a Secure Password?
-
Web Tamper Protection
- Why Do I Need to Add a Protected Directory?
- How Do I Modify a Protected Directory?
- What Should I Do If WTP Cannot Be Enabled?
- How Do I Modify a File After WTP Is Enabled?
- What Can I Do If I Enabled Dynamic WTP But Its Status Is Enabled but not in effect?
- What Are the Differences Between the Web Tamper Protection Functions of HSS and WAF?
-
Container Security
- How Do I Disable Node Protection?
- How Do I Switch from CGS to HSS?
- How Do I Enable Node Protection?
- How Do I Enable the API Server Audit for an On-Premises Kubernetes Container?
- What Do I Do If the Container Cluster Protection Plug-in Fails to Be Uninstalled?
- What Do I Do If the Cluster Connection Component (ANP-Agent) Failed to Be Deployed?
- What Do I Do If Cluster Permissions Are Abnormal?
- Failed to Upload the Image to the Private Image Repository
- What Do I Do If I Failed to Enable Protection for a CCE Cluster?
- Ransomware Prevention
- Region and AZ
-
Security Configurations
- How Do I Clear the SSH Login IP Address Whitelist Configured in HSS?
- What Can I Do If I Cannot Remotely Log In to a Server via SSH?
- How Do I Use 2FA?
- What Do I Do If I Cannot Enable 2FA?
- Why Can't I Receive a Verification Code After 2FA Is Enabled?
- Why Does My Login Fail After I Enable 2FA?
- How Do I Add a Mobile Number or Email Address for 2FA?
- Do I Use a Fixed Verification Code for 2FA?
- Will I Be Billed for Alarm Notifications and SMS?
- How Do I Modify Alarm Notification Recipients?
- Why No Topics Are Available for Me to Choose When I Configure Alarm Notifications?
- Can I Disable HSS Alarm Notifications?
- How Do I Modify Alarm Notification Items?
- How Do I Disable the SELinux Firewall?
-
Protection Quota
- How Do I Extend the Validity Period of HSS Quotas?
- How Do I Filter Unprotected Servers?
- Why Can't I Find the Servers I Purchased on the Console?
- What Do I Do If My Quotas Are Insufficient and I Failed to Enable Protection?
- How Do I Allocate My Quota?
- If I Change the OS of a Protected Server, Does It Affect My HSS Quota?
- Why Doesn't an HSS Edition Take Effect After Purchase?
- How Do I Change the Protection Quota Edition Bound to a Server?
- Can I Bind a Server to an HSS Quota If They Are in Different Enterprise Projects?
- Billing, Renewal, and Unsubscription
-
Others
- How Do I Use the Windows Remote Desktop Connection Tool to Connect to a Windows Server?
- How Do I Check HSS Log Files?
- How Do I Enable Logging for Login Failures?
- How Do I Clear an Alarm on Critical File Changes?
- Why Can't I View All Projects in the Enterprise Project Drop-down List?
- How Do I Enable or Disable HSS Self-protection?
- What Do I Do If Windows Self-Protection Cannot Be Disabled?
- Why Is a Deleted ECS Still Displayed in the HSS Server List?
-
About HSS
- Videos
-
More Documents
-
User Guide (Ankara Region)
- Introduction
- Enabling HSS
- Server Security Dashboard
- Asset Management
- Risk Prevention
- Prevention
- Intrusion Detection
- Security Operations
- Security Report
- Installation & Configuration
- Permissions Management
-
FAQs
-
About HSS
- What Is HSS?
- What Is Container Security Service?
- What Is Web Tamper Protection?
- What Are the Relationships Between Images, Containers, and Applications?
- How Do I Use HSS?
- Can HSS Protect Local IDC Servers?
- Is HSS in Conflict with Any Other Security Software?
- What Are the Differences Between HSS and WAF?
- What Is the HSS Agent?
-
Agent FAQs
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Install the Agent?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do WTP and HSS Use the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
-
Brute-force Attack Defense
- How Does HSS Intercept Brute Force Attacks?
- How Do I Handle a Brute-force Attack Alarm?
- How Do I Defend Against Brute-force Attacks?
- How Do I Do If the Account Cracking Prevention Function Does Not Take Effect on Some Linux Accounts?
- How Do I Unblock an IP Address?
- What Do I Do If HSS Frequently Reports Brute-force Alarms?
- What Do I Do If My Remote Server Port Is Not Updated in Brute-force Attack Records?
- Weak Passwords and Unsafe Accounts
-
Intrusions
- What Do I Do If My Servers Are Subjected to a Mining Attack?
- Why a Process Is Still Isolated After It Was Whitelisted?
- What Do I Do If a Mining Process Is Detected on a Server?
- Why Some Attacks on Servers Are Not Detected?
- Can I Unblock an IP Address Blocked by HSS, and How?
- Why a Blocked IP Address Is Automatically Unblocked?
- How Often Does HSS Detect, Isolate, and Kill Malicious Programs?
- What Do I Do If an IP Address Is Blocked by HSS?
- How Do I Defend Against Ransomware Attacks?
- Abnormal Logins
- Unsafe Settings
- Vulnerability Management
-
Web Tamper Protection
- Why Do I Need to Add a Protected Directory?
- How Do I Modify a Protected Directory?
- What Should I Do If WTP Cannot Be Enabled?
- How Do I Modify a File After WTP Is Enabled?
- What Can I Do If I Enabled Dynamic WTP But Its Status Is Enabled but not in effect?
- What Are the Differences Between the Web Tamper Protection Functions of HSS and WAF?
- Container Guard Service
- Ransomware Protection
-
Security Configurations
- How Do I Clear the SSH Login IP Address Whitelist Configured in HSS?
- What Can I Do If I Cannot Remotely Log In to a Server via SSH?
- How Do I Use 2FA?
- What Do I Do If I Cannot Enable 2FA?
- Why Can't I Receive a Verification Code After 2FA Is Enabled?
- Why Does My Login Fail After I Enable 2FA?
- How Do I Add a Mobile Phone Number or Email Address for Receiving 2FA Verification Notifications?
- If I Choose to Use Verification Code for 2FA, How Do I Get the Code?
- How Do I Disable the SELinux Firewall?
- Quotas
-
Others
- How Do I Use the Windows Remote Desktop Connection Tool to Connect to a Server?
- How Do I Check HSS Log Files?
- How Do I Enable Logging for Login Failures?
- How Do I Clear an Alarm on Critical File Changes?
- Is HSS Available as Offline Software?
- How Do I Enable HSS Self-Protection?
- What Do I Do If HSS Self-Protection Cannot Be Disabled?
-
About HSS
- Change History
-
User Guide (ME-Abu Dhabi Region)
- Introduction
- Enabling HSS
- Server Security Dashboard
- Asset Management
- Risk Prevention
-
Prevention
- Application Protection
- WTP
- Ransomware Prevention
- File Integrity Monitoring
-
Container Firewalls
- Container Firewall Overview
- Creating a Policy (for a Cluster Using the Container Tunnel Network Model)
- Creating a Policy (for a Cluster Using the VPC Network Model)
- Managing Policies (for a Cluster Using the Container Tunnel Network Model)
- Managing Policies (for a Cluster Using the VPC Network Model)
- Intrusion Detection
- Security Operations
- Security Report
- Installation & Configuration
- Audit
- Permissions Management
- Manually Upgrading HSS
-
FAQs
- About HSS
-
Agent FAQs
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do WTP and HSS Use the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- What Can I Do If the Agent Status Is Still "Not installed" After Installation?
- What Do I Do If the HSS Upgrade Fails?
-
Brute-force Attack Defense
- How Does HSS Intercept Brute Force Attacks?
- How Do I Handle a Brute-force Attack Alarm?
- How Do I Defend Against Brute-force Attacks?
- What Do I Do If the Account Cracking Prevention Function Does Not Take Effect on Some Accounts for Linux Servers?
- How Do I Unblock an IP Address?
- What Do I Do If HSS Frequently Reports Brute-force Alarms?
- What Do I Do If My Remote Server Port Is Not Updated in Brute-force Attack Records?
- Weak Passwords and Unsafe Accounts
-
Intrusions
- What Do I Do If My Servers Are Subjected to a Mining Attack?
- Why a Process Is Still Isolated After It Was Whitelisted?
- What Do I Do If a Mining Process Is Detected on a Server?
- Why Some Attacks on Servers Are Not Detected?
- Can I Unblock an IP Address Blocked by HSS, and How?
- Why a Blocked IP Address Is Automatically Unblocked?
- How Often Does HSS Detect, Isolate, and Kill Malicious Programs?
- What Do I Do If an IP Address Is Blocked by HSS?
- How Do I Defend Against Ransomware Attacks?
- Abnormal Logins
- Unsafe Settings
- Vulnerability Management
-
Web Tamper Protection
- Why Do I Need to Add a Protected Directory?
- How Do I Modify a Protected Directory?
- What Should I Do If WTP Cannot Be Enabled?
- How Do I Modify a File After WTP Is Enabled?
- What Can I Do If I Enabled Dynamic WTP But Its Status Is Enabled but not in effect?
- What Are the Differences Between the Web Tamper Protection Functions of HSS and WAF?
- Container Guard Service
-
Security Configurations
- What Can I Do If I Cannot Remotely Log In to a Server via SSH?
- How Do I Use 2FA?
- Why Can't I Receive a Verification Code After 2FA Is Enabled?
- Why Does My Login Fail After I Enable 2FA?
- How Do I Add a Mobile Phone Number or Email Address for Receiving 2FA Verification Notifications?
- How Do I Disable the SELinux Firewall?
- Others
- Change History
-
User Guide (Paris)
- Introduction
- Enabling HSS
- Server Security Dashboard
-
Asset Management
- Asset Management
- Server Fingerprints
- Container Fingerprints
- Server Management
- Container Management
- Risk Prevention
-
Prevention
- WTP
- Ransomware Prevention
- File Integrity Monitoring
-
Container Firewalls
- Container Firewall Overview
- Creating a Policy (for a Cluster Using the Container Tunnel Network Model)
- Creating a Policy (for a Cluster Using the VPC Network Model)
- Managing Policies (for a Cluster Using the Container Tunnel Network Model)
- Managing Policies (for a Cluster Using the VPC Network Model)
- Intrusion Detection
- Security Operations
- Security Report
- Installation & Configuration
- Audit
- Permissions Management
- Manually Upgrading HSS
-
FAQs
- About HSS
-
Agent FAQs
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do WTP and HSS Use the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- What Can I Do If the Agent Status Is Still "Not installed" After Installation?
- What Addresses Do ECSs Access After the Agent Is Installed?
-
Brute-force Attack Defense
- How Does HSS Intercept Brute Force Attacks?
- How Do I Handle a Brute-force Attack Alarm?
- How Do I Defend Against Brute-force Attacks?
- What Do I Do If the Account Cracking Prevention Function Does Not Take Effect on Some Accounts for Linux Servers?
- How Do I Unblock an IP Address?
- What Do I Do If HSS Frequently Reports Brute-force Alarms?
- What Do I Do If My Remote Server Port Is Not Updated in Brute-force Attack Records?
- Weak Passwords and Unsafe Accounts
-
Intrusions
- What Do I Do If My Servers Are Subjected to a Mining Attack?
- Why a Process Is Still Isolated After It Was Whitelisted?
- What Do I Do If a Mining Process Is Detected on a Server?
- Why Some Attacks on Servers Are Not Detected?
- Can I Unblock an IP Address Blocked by HSS, and How?
- Why a Blocked IP Address Is Automatically Unblocked?
- How Often Does HSS Detect, Isolate, and Kill Malicious Programs?
- What Do I Do If an IP Address Is Blocked by HSS?
- How Do I Defend Against Ransomware Attacks?
- Abnormal Logins
- Unsafe Settings
-
Vulnerability Management
- How Do I Fix Vulnerabilities?
- What Do I Do If an Alarm Still Exists After I Fixed a Vulnerability?
- Why a Server Displayed in Vulnerability Information Does Not Exist?
- Do I Need to Restart a Server After Fixing its Vulnerabilities?
- Can I Check the Vulnerability and Baseline Fix History on HSS?
- What Do I Do If Vulnerability Fix Failed?
- Why Can't I Select a Server During Manual Vulnerability Scanning or Batch Vulnerability Fixing?
-
Web Tamper Protection
- Why Do I Need to Add a Protected Directory?
- How Do I Modify a Protected Directory?
- What Should I Do If WTP Cannot Be Enabled?
- How Do I Modify a File After WTP Is Enabled?
- What Can I Do If I Enabled Dynamic WTP But Its Status Is Enabled but not in effect?
- What Are the Differences Between the Web Tamper Protection Functions of HSS and WAF?
- Container Guard Service
-
Security Configurations
- How Do I Clear the SSH Login IP Address Whitelist Configured in HSS?
- What Can I Do If I Cannot Remotely Log In to a Server via SSH?
- How Do I Use 2FA?
- What Do I Do If I Cannot Enable 2FA?
- Why Can't I Receive a Verification Code After 2FA Is Enabled?
- Why Does My Login Fail After I Enable 2FA?
- How Do I Add a Mobile Phone Number or Email Address for Receiving 2FA Verification Notifications?
- If I Choose to Use Verification Code for 2FA, How Do I Get the Code?
- How Do I Modify Alarm Notification Recipients?
- Why No Topics Are Available for Me to Choose When I Configure Alarm Notifications?
- Can I Disable HSS Alarm Notifications?
- How Do I Modify Alarm Notification Items?
- How Do I Disable the SELinux Firewall?
-
Others
- How Do I Use the Windows Remote Desktop Connection Tool to Connect to a Server?
- How Do I Check HSS Log Files?
- How Do I Enable Logging for Login Failures?
- How Do I Clear an Alarm on Critical File Changes?
- Is HSS Available as Offline Software?
- Why Is a Deleted ECS Still Displayed in the HSS Server List?
- Change History
-
User Guide (Ankara Region)
- General Reference
Copied.
How Do I Upgrade the Agent?
You can upgrade the HSS agent from 1.0 to 2.0 on the HSS (Old) console. After the upgrade, you can view and manage the protection status on the HSS (New) console. HSS (Old) will stop detection and protection.
Checking the Agent Upgrade Status
Go to the HSS (Old) console and check the agent status.
- In the upper left corner of the page, select a region, click
, and choose Security and Compliance > HSS. The HSS (Old) page is displayed.
- In the upgrade notice that is displayed, click the service list link to go to the Servers tab of the HSS (Old) console.
- Check the agent statuses of all the servers. If the Agent Status is Upgraded, the agent has been upgraded.
If the status is Online, you can upgrade the agent.Figure 1 Checking the agent status
- Click View Details to go to the HSS (New) console and check the server status.
Upgrade Prerequisites
- The Agent Status of a server is Online.
- You are on the HSS (Old) console.
Precautions
- Agent upgrade is free of charge.
- The upgrade does not affect the workloads on your cloud servers.
- After the upgrade, the billing stops on the old console and starts on the new console.
- After the upgrade, you need to switch to HSS (New) to view the protection status of ECSs. HSS (Old) will stop protection.
NOTE:
- Currently, HSS is available in the following regions: CN South-Guangzhou, CN-Hong Kong, AP-Bangkok, and AP-Singapore.
- On the HSS (New) console, you can click Back to Old Console in the upper left corner to switch to the HSS (Old) console.
- After the upgrade, you can enable enhanced ransomware prevention.
- After the upgrade, the new agent will be more secure, stable, and reliable.
Upgrading to Agent 2.0 on the Console
- In the upper left corner of the page, select a region, click
, and choose Security and Compliance > HSS. The HSS page is displayed.
- In the upgrade notice that is displayed, click the service list link to go to the Servers tab of the HSS (Old) console.
Figure 2 Going to the server list to upgrade the agent
- Select servers and click Upgrade to Agent 2.0.
NOTE:
- Select one or more servers whose Agent Status is Online.
- If the WTP edition has been enabled for a server, go to the Web Tamper Protection page and disable the WTP edition. Otherwise, the server cannot be selected for agent upgrade.
- In the dialog box, confirm the server information and click OK. The platform automatically performs the upgrade.
- Check the upgrade status in the server list in step 3. If the agent status is Upgraded, the upgrade has succeeded.
NOTE:
- If the agent upgrade fails or the agent status is Not installed after successful installation, troubleshoot the problem by referring to the FAQ.
Figure 3 Checking the agent status
Manually Upgrading to Agent 2.0 on a Windows Server
If the agent fails to be upgraded to 2.0 for your Windows server on the console, you can manually upgrade it.
- Remotely log in to the Windows server where agent 2.0 is to be upgraded.
- Go to C:\Program Files (x86)\HostGuard on the Windows server.
- Delete the PkgConfMgr.exe file.
CAUTION:
If you authorize agent 1.0 to enable the firewall when enabling HSS (Old), agent 1.0 will add rules that allow all the inbound and outbound traffic (hostguard_AllowAnyIn and hostguard_AllowAnyOut), which protects your workloads from being affected by the firewall. If agent 1.0 is uninstalled, the rules will be deleted, and the network access of your workloads will be blocked unless you create a bypass rule for the workloads. To solve this problem, delete the PkgConfMgr.exe file, so that the rules will not be deleted with agent uninstallation.
- Double-click the unins000.exe file to uninstall agent 1.0.
- In the HostGuard Uninstall dialog box, click Yes to delete HostGuard and all its components.
- (Optional) Restart the server.
- If you have enabled WTP, you need to restart the server after uninstalling agent 1.0. In the HostGuard Uninstall dialog box, click Yes to restart the server.
- If you have not enabled WTP, you do not need to restart the server. In the HostGuard Uninstall dialog box, click No to skip server restart.
- Verify the uninstallation. If the C:\Program Files (x86)\HostGuard directory is not found on the Windows server, agent 1.0 has been uninstalled.
- In the upper left corner of the page, select a region, click
, and choose Security and Compliance > HSS. The HSS (New) page is displayed.
- In the navigation pane, choose Installation & Configuration and click the Agents tab.
- On the agent management page, click Add Asset from Other Cloud.
- In the displayed slide-out panel, copy the agent download link suitable for your system architecture and OS.
- On the Windows server where agent 2.0 is to be installed, use Internet Explorer to download the agent installation package from the copied agent download address and decompress it.
- Run the agent 2.0 installation program as an administrator.
Select a server type on the Select host type page.
- Huawei Cloud server: Select Huawei Cloud Host.
- Non-Huawei Cloud server: Select Other Cloud Host.
Copy the Org ID from the agent installation guide, as shown in Figure 4. Enter the Org ID in the prompt box of the installation program, and then install the agent as prompted.
NOTICE:
Ensure Org ID is correct. Otherwise, the agent status may be displayed as Not installed even if the installation succeeded.
- Check the HostGuard.exe and HostWatch.exe processes in the Windows Task Manager.
If both processes exist, the agent has been installed.
- It takes 3 to 5 minutes for the console to update the agent status after agent installation.
Manually Upgrading to Agent 2.0 on a Linux Server
If the agent fails to be upgraded to 2.0 for your Linux server on the console, you can manually upgrade it.
- Remotely log in to the Linux server where agent 2.0 is to be upgraded.
- If agent 1.0 has been installed, run one of the following commands to uninstall it.
NOTE:
Do not run the uninstallation command in the /usr/local/hostguard/ directory. You can run the uninstallation command in any other directory.
- For EulerOS, CentOS, SUSE, and Red Hat, or other OSs that support RPM installation, run the rpm -e hostguard; command.
- For Ubuntu, Debian, and other OSs that support DEB installation, run the dpkg -P hostguard; command.
- Verify the uninstallation. If the /usr/local/hostguard/ directory is not found on the Linux server, agent 1.0 has been uninstalled.
- In the upper left corner of the page, select a region, click
, and choose Security and Compliance > HSS. The HSS (New) page is displayed.
- In the navigation pane, choose Installation & Configuration > Agents.
- On the agent management page, click Add Asset from Other Cloud.
- In the displayed slide-out panel, copy the agent installation link suitable for your system architecture and OS.
- On the Linux server, run the installation command obtained in the previous step as the root user to install agent 2.0.
If the command output shown in Installation completed is displayed, the agent 2.0 is successfully installed.
- Run the service hostguard status command to check the running status of the agent.
If the command output shown in Agent running properly is displayed, the agent is running properly.
- It takes 3 to 5 minutes for the console to update the agent status after agent installation.
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