What Is the Validity Period Before Paying for a Renewal?
If a yearly/monthly subscription has expired and has not been renewed, the account is considered to be in arrears because of failed payment attempts or because of an overdue bill, the resource will enter a grace period. If the outstanding fees are still not paid off when the grace period ends, the resource enters a retention period. During the retention period, the resource service is suspended. If the outstanding fees are still not paid off when the retention period ends, the resource will be released and data stored on the resource will be permanently deleted.
- If yearly/monthly resources have expired and not renewed, or if an account is in arrears or there is an overdue bill because of an insufficient account balance, Huawei Cloud provides a period of time to renew the resource subscription or pay off the outstanding fees. During this period, you can still use the resource but cannot purchase new cloud services. The grace period for Huawei Cloud (International) is 15 days long.
- Retention period: If a resource is not paid for of if there are still outstanding fees when a grace period ends, the resource enters a retention period. During this period, the resource cannot be accessed, but data stored using the resource will be retained. The retention period for Huawei Cloud (International) is 15 days long.
Renewals FAQs
- What Is the Difference Between a Top-Up and a Renewal?
- How Do I Renew an Instance?
- When Does a Resource Renewal Take Effect?
- Can I Change the Product Specifications in a Renewal?
- What Are the Renewal Period Options?
- Is a Cloud Service Product Automatically Renewed After It Expires?
- Will a Free Trial Product Be Automatically Renewed After the Trial Has Expired?
- Does a Price Change Affect the Cloud Service Running?
- Does Changing the Specifications of a Product Affect Other Discounted Products?
- What Are the Benefits for Automatic Renewals?
- Why Is the Price for a Renewal Higher Than That for a New Purchase?
- Why Is the Duration of a Monthly Product Less Than or More Than One Month After I Renew It?
- Is a Resource Retained After Expiration?
- Can Released Resources Be Retrieved?
- When Does an Automatic Renewal Take Place?
- How Do I Disable Auto-Renewal?
- Can I Renew Expired, Frozen, and Released Resources?
- What Is the Validity Period Before Paying for a Renewal?
- Is There a Discount for the Renewal of Resources Purchased During a Special Event?
- Can Frozen Resources Be Unsubscribed from, Released, or Deleted?
- How Do I Choose Between Renew and Buy Again?
- Why Cannot I Renew a Resource? Which Resources Cannot Be Renewed?
- When Do the Renewed Resources Take Effect If They Are Renewed Before Their Expiration?
- How Do I Add All Items to Be Renewed in One Order for Payment?
- What Can I Do If I Cannot Find the Resources to Be Renewed?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore