Help Center/ Billing Center/ FAQs/ Resource Packages/ When Will I Receive Resource Package Usage Alerts?

Updated on 2024-07-30 GMT+08:00

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When Will I Receive Resource Package Usage Alerts?

Resource package usage alerts are sent once the specified usage thresholds are reached.
Quota alerts are sent based on the usage of resource packages of the same type rather than a single resource package.
If only one of 10 same packages has the insufficient quota and the total remaining quota of these packages does not reach the lower limit, no alert will be triggered. Only when the total remaining quota reaches the lower limit, an alert will be sent.
If you have multiple resource packages of a certain type, when there are renewals or unsubscriptions, the system will recalculate the resource package usage to determine to send a quota alert
Example: When the total remaining quota of 10 same packages is insufficient, an alert is triggered. If you purchase more resource packages of the same type, the total remaining quota becomes sufficient. No more alerts will be reported unless the total remaining quota reaches the lower limit again.

Parent topic: Resource Packages

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