Help Center> Billing Center> FAQs> Resource Packages> When Will I Receive Resource Package Usage Alerts?
Updated on 2022-09-29 GMT+08:00

When Will I Receive Resource Package Usage Alerts?

  1. Resource package usage alerts are sent once the specified usage thresholds are reached.
  2. Quota alerts are sent based on the usage of resource packages of the same type rather than a single resource package.

    If, for example, you purchased 10 of the same type of package, when the remaining quota of any single package is running low, no alerts are sent. The alerts are only reported when the total remaining quota of the 10 packages combined reached a certain threshold.

  3. If you have multiple resource packages of a certain type, when there are renewals or unsubscriptions, the system will recalculate if a quota alert still needs to be sent.

    In this scenario, if there are those same 10 packages, and an alert is triggered. If you purchase another 2 resource packages of the same type, no more alerts will be sent. Purchasing the new package means no more alerts will be reported unless you continue using those resources to the point where the quota is low enough to trigger alerts again.

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